QUALITY ASSURANCE MANAGER - Berry Global, Inc

At Berry, we are committed to our mission of ‘Always Advancing to Protect What’s Important.’ With $13 billion in revenue, we are a leading global supplier of a broad range of innovative nonwoven, flexible, and rigid products used every day within consumer and industrial end markets. We operate over 290 manufacturing facilities worldwide, on six continents, and employ over 48,000 individuals.

Are you looking for an inclusive organization with a fast-paced environment? We work with many of the world’s leading brands to bring them value-added protection solutions. We foster an environment of team players who embrace our strong ties to the communities in which we work and serve. Become part of a place where your work is valued. Join our growing team today.

Provide supervision to employees assigned to Quality Department in support of plant production and product quality requirements.  Supervise the Quality personnel in conjunction with normal day to day activities.  Lead and drive continuous improvement initiative across the site.  Provide Management of Change (MOC) support to all capital project installations.  Provide additional management support as needed relative to plant objectives.  Seek out and develop processes to lower the plant costs associated with product quality.  

Experienace Requirements:

• Supervise employees in the Quality Department; carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Develop cost savings initiatives relative to quality improvements and labor reduction throughout the site.
• Monitor the results of quality of the production process; communicate information concerning quality to the Production Manager and Plant Manager; collaborate with Production Manager on quality issues.
• Manage the safety of all Quality employees; hold quality employees accountable for checking the quality lab for safety/housekeeping hazards throughout the shift and addressing issues immediately.
• Manage all customer complaints and ensure proper corrective actions are implemented and communicated back to customer in a timely manner through the JDE or TICS system.
• Report any environmental and safety infractions to Environmental Health and Safety Manager as appropriate.
• Participate in the safety programs by reporting and addressing unsafe conditions, unsafe acts, and close calls and entering near misses and observations into Global Data Center (GDC).
• Maintain good business relationships with division personnel in order to meet or exceed our goals.
• Management representative for ISO and safety programs across the site; manage implementation of all quality systems to meet ISO 9001-2015 standards.
• Optimize utilization of the Quality Management System for maximum department productivity and efficiency.
• Identify and implement cost savings; monitor and report progress of cost initiatives.
• Manage Quality Department budget and ensure compliance with cost initiatives and savings.
• Represent the company’s position and interest in collaborating with outside contractors, vendors, and quality consultants.
• Identify training needs to develop Quality employees; provide ongoing coaching/counseling to Quality employees for employee performance and attendance.
• Responsible for training employees, planning, assigning, and directing work; partner with Human Resources Department for employee awards and disciplinary actions.
• Lead the plant team to achieve Corporate Quality Goals, focusing on reducing both the frequency and cost of complaints.
• Collaborate with the Logistics Manager to assess customer concerns regarding shipping issues and facilitate the return of defective or damage products. 
• Perform all other duties as assigned or required.

Requirements

• High school diploma or GED equivalent; Bachelors or Masters Degree in Business Management, Natural Sciences, Industrial Science, or Statistics preferred.
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• Three to five years experience in Quality Management, Engineering Management, Production Management and/or Project Management in a manufacturing environment required.
• Three to Five years supervisory experience required
• Professional certification in Quality preferred.
• Excellent written, verbal, and interpersonal skills.
• Ability to adhere to Berry’s Safety, Health, and Environmental Vision, Policy, and Standards.
• Primarily a day shift office position with a flexible work schedule.
• Ability to stand, sit, kneel, bend, stoop, climb, reach, and crawl for extended periods multiple times per day.
• Ability to lift up to 25 pounds unassisted.
• Ability to work in warm, humid, and cool climates.
• Ability to wear personal protective equipment (PPE) which includes safety glasses, safety glasses, hearing protection, and steel toe shoes/boots.
• Dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; willing to re-engineer processes from scratch.
• Create a learning environment leading to the most efficient and effective work processes; look for ways to improve and promote quality; demonstrate accuracy and thoroughness; monitors own work to ensure quality.
• Develop workable implementation plans; communicate changes effectively; build commitment and overcomes resistance; prepare and support those affected by change; monitor transition and evaluate results.
• Understand business implication of decisions; display orientation to profitability; demonstrate knowledge of market and competition; align work with strategic goals.
• Ability to organize and prioritize work activities and to handle multiple projects simultaneously.
• Ability to make practical decisions without appreciable direction or advance preparation.
• Computer literate with a working knowledge of Microsoft Office desktop applications and the ability to learn and operate JDE, Kronos, and other business management software.
• Ability to work under high-pressure situations while maintaining a high degree of accuracy and professionalism.
• Ability to travel as needed