Pump Rental Specialist at Thompson tractor

The Cat Rental Store Pump Rental Specialist will be involved in the rental process in varying degrees from asset acquisition to disposal.  The Pump Rental Specialist must be able to manage multiple priorities at one time, work as a team member, and perform independently with little supervision.   Relationships will be maintained with suppliers’ personnel, customers, Allied sales representatives, rental coordinators, service managers, technicians and equipment manufacture as well as other dealer personnel.  Individuals must embrace new technologies and be comfortable using new software and hardware products.  The Pump Rental Specialist will demonstrate initiative, resilience, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.  A valid driver’s license is requirements for this position.

• Maximize rental opportunity is assigned territory
• Maximize new and used equipment sales
• Maximize parts and service sales in assigned territory
• Maintain accurate customer data records
• Collection of past due invoices
• Monitor and report product performance and competitive activity
• Provide liaison support between customers, TTCo, and vendors
• Establish and maintain personal working relationships with customers
• Negotiate mutually agreeable settlements on customer complaints
• Establish and develop new accounts
• Other duties as assigned by supervisor

 

 

 

Education

Required

Preferred