Property Manager - Supportive and Affordable Housing - South Portfolio - Project for Pride in Living

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose person-centered approach to services ensures individuals and families receive the housing and ecosystem of support they need to achieve greater stability now and for the next generation. We are eager to welcome new team members dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services. PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve that are disproportionately affected by systemic inequities.

Job Summary

The Property Manager will be responsible managing day-to-day operations of properties, both supportive and affordable units, including marketing and leasing: rent collection; supervision of site staff, maintenance staff, and caretakers; budget management and property conditions; maintaining positive relations with neighbors, funders, regulatory agencies, and both internal and external PPL customers, all with an elevated level of customer service. Overall responsibility – with Maintenance Site Tech(s) – for providing clean, safe, well-maintained housing for PPL residents.

Essential Duties and Responsibilities

Marketing and Leasing

• Strive for full occupancy through a range of techniques to stimulate traffic and close leases.
• Oversee apartment turnovers; coordinate and communicate apartment readiness with the maintenance department and outside vendors; assure occupancy data in Yardi is updated and correct;
• Complete income certification and recertification of residents in a timely, accurate manner; document income certification in the manner designated by the Compliance Manager.
• Assure prospective and current tenants understand lease obligations and PPL House Rules. 
• Keep current with the local market and provide input on rent appropriateness.

Budget Management

• Take appropriate rent collections actions; implement rent increases in accordance with the Master Rent Matrix in a timely fashion.
• Review and code invoices consistent with budget control oversight.
• Prepare monthly management and variance reports; prepare annual budget information.

Property Conditions and Operations

• Maintain the appearance of properties to the best possible advantage within available resources, and coordinate with Maintenance Department regarding inspections, maintenance, and apartment turns.
• Coordinate maintenance and vendor readiness for agency inspections.
• Work closely with assigned maintenance technicians to schedule and execute all routine work orders and plan for and oversee apartment make-ready work.
• Respond to tenant calls, lease violations, and general property control.
• Participate in referring vendors to the Facilities Manager and overseeing the performance of contracted vendors in groundskeeping, snow removal, janitorial, pest control, rubbish removal, and other necessary services.
• Provide input on capital replacement needs to Senior Property Manager.
• Respond to and appropriately document emergencies and resident services referrals enforce “House Rules,” and monitor properties for safety and security.
• Responsible for the preparation of sites to ensure successful property inspections by any agency, lender, or partner. Tasks include pre-inspection; scheduling maintenance and/or special cleaning; notification of tenants, coordinating requested documents; etc.
• Plan for monthly, quarterly mandatory overtime

Property Conditions and Operations

Responsible for supervising at least one Assistant Property Manager, collaboration, and oversight of maintenance site technician; responsible for hiring and overseeing caretakers' performance and supervising property management trainees and/or work-study students as assigned.

Qualifications & Credentials Include: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and/or ability required to perform the job duties. 

Minimum Requirements

• Proficient in spreadsheets and accounting software systems
• Experience with MS Word, Outlook, EXCEL, and Yardi
• Financial analysis skills.
• Knowledge of Property Management, budgeting, and financial reporting.
• Excellent communication skills, written and oral.
• Familiarity with low-income housing funding mechanisms, including operating subsidy programs.
• Must have a valid Minnesota driver’s license and a reliable vehicle.

Education and/or Experience:

• Associate degree in Housing, Business, Property Management, or related field, or demonstrated competence in Property Management.
• 3-5 years of experience in property management, real estate, or other related fields.
• Or any combination of education and experience provides equivalent knowledge, skills, and abilities to perform the job duties satisfactorily.

PPL's work is now a Hybrid Model. Our Hybrid Model refers to the split between working in the office or onsite at satellite locations (60%) and home (40%) of the time. Over a 5-day work week, this equates to three days working in the office and the opportunity to work from home for the other two days.

Salary: $20.00 - $24.00 Hr., DOQ

Benefits Based on Eligibility: Health & Dental; Employer Paid Short & Long Term instability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives. 

How to Apply:  

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates. 

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve, those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. 

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.