Property Management Intern - Marketing - Harbor Group Management

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.





Job Opportunity:



Harbor Group Management Company is a multi-billion-dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, and creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to providing outstanding customer service and an exquisite living experience for our residents.


Job Summary:



The Internship Program is set to run from June 3rd to August 9th, 2024. Throughout this period, you will have the exciting opportunity to live in a fully furnished apartment at the specified property, with all rent and utility expenses covered. Additionally, you will be able to participate in internship events at our headquarters, with travel expenses fully covered. As an intern, you'll gain valuable experience by immersing yourself in the daily routines of key roles, including the Regional Manager, Property Manager, Assistant Property Manager, Maintenance Supervisor, and Maintenance Technician. Working under the guidance of the property manager, you will acquire essential skills for resident interactions, shadow the leasing staff, and participate in tours with potential prospects. Furthermore, you will actively contribute to the 2024 Capstone Project and have the opportunity to engage in the Future Housing Leaders program.



Essential Duties and Responsibilities:



Leasing





+ Assist in leasing apartments, responding to telephone and email inquiries, qualifying prospects, showing apartments, processing applications, and preparing all move-in paperwork.







+ Learn the importance of engaging follow-up and effective lead management to achieving the property’s financial goals. Using our CRM tool/database, you will manage prospective residents through the sales funnel to a successful outcome.



+ Assist with inspecting the apartment with the new resident, filling out move in inspection forms, reviewing all leasing paperwork and property rules.



+ Gain knowledge in creating and implementing effective lease renewal strategies, including tracking of lease expirations, managing notices to vacate, and conducting resident interviews to understand their needs and preferences.



+ Assist in accurately entering all resident data in MRI.







+ Obtain knowledge to comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards.



+ Assist in inspecting market readies and models each morning and notifying service operations of any deficiencies in the “I Would Live Here” test.









Customer Service





+ Participate in walking the property for curb appeal and overall property appearance.



+ Obtain knowledge in recording and acting on resident service requests, ensuring excellent customer service with same day or maximum 24 hour follow up.



+ Assist in answering the phone and use courteous and professional communication with all customers.









Minimum Experience/Training/Education:



Enrolled in a 4-year accredited Property Management/Real Estate or similar Program. 1 year customer service work experience. Proficient computer skills. Excellent communication skills both verbal and written.







We Expect from You…





+ Be professional always through quality of work, punctuality, attendance, and attitude.



+ Be dependable, make good judgment, and organized.



+ Display the initiative and ability to learn knowledge of the field.







+ Maintain a good working relationship with peers and demonstrate leadership qualities.



+ Be the example and take accountability for all your actions. Know and adhere to Company’s mission, vision, values, and policies.



+ Maintain professional dress and conduct always.



+ Keep files and desk organized.



+ Perform other duties as required.









You Can Expect from Us…





+ To work in a fast-paced environment where sharing your opinions is encouraged



+ To learn about the different facets of a real estate and investment company



+ To be exposed to learnings and experiences that facilitate professional growth







+ To be challenged and grow during the 10-week program



+ To have access to not only your manager but also the Sr. Leadership Team of Harbor Group









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Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.









Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
















Job Details


Job Family Corporate Office & Admin Support

Pay Type Hourly

Travel Required Yes

Hiring Min Rate 22.6 USD

Hiring Max Rate 22.6 USD