Project Coordinator/Inside Sales Rep - Building Services - MTH Industries
Hillside, IL
About the Job
MTH Industries is a premier specialty-subcontracting firm located in Hillside, IL. The Building Service Department at MTH responds to the maintenance and repair needs of building owners, managers and engineers and is looking to grow. As the inside point of contact, the Project Coordinator/Inside Sales Rep communicates with Property Managers, Building Engineers, Sales Reps and end users to provide great customer service and serve as a product expert for a unique catalog of building services. This is a great opportunity for candidates skilled in service sales, vendor management, project coordination, scheduling & cost controls. The successful candidate will also be responsible for collaborating with different work groups to enhance customer satisfaction.
Responsibilities include:
- Respond to customer inquiries including proposal preparation and sales follow-up
- Vendor solicitation & negotiation, cost control and invoicing
- Project management including purchasing, work instructions, scheduling and cost control
- Serve as knowledgeable resource to assist customer with product specifications and services
- Know and understand the daily operations of the Company and keep customer apprised of project issues, schedules and costs
- Proactively generate sales and promote Company services
- Become reliable point of contact for each customer that is required to establish a strong business relationship
- Develop relationship with other sales staff, customer service team members and other internal departments to provide team-based solutions and foster strong internal communication
- Perform other tasks and duties as assigned
Skills required:
- Good customer service and communication skills
- Ability to evaluate customers' needs and match them with appropriate products and services
- Excellent word processing and spreadsheet skills
- Ability to meet deadlines and manage multiple projects at once
- Disciplined and detail oriented
- Professional, responsible and dedicated
- Bachelors preferred or GED + 1 year industry or inside sales experience
- Knowledge of construction materials, processes and equipment a plus