Program Specialist (Employee Engagement) - Detail/Temporary Promotion - Veterans Affairs, Veterans Health Administration

Summary The primary purpose of this position is to serve as a Program Specialist for the Employee Engagement at Central Alabama Veterans Health Care System (CAVHCS). The incumbent is responsible for the coordination and oversight of the Employee Engagement Program and All Employee Survey process for the CAVHCS a two-division health care system (Montgomery, AL and Tuskegee, AL) with seven outpatient clinics. Responsibilities This announcement is for a Temporary Promotion/Detail Not To Exceed 120 days but may be extended as needed and or converted to permanent without further competition. Major duties of the position include, but are not limited to: Planning and administration of the Employee Engagement Program and All Employee Survey process. Develop, maintain, and enhance the Employee Experience and staff satisfaction levels by ensuring performance meet or exceed expectations and that the facility is a preferred employer of choice. Develops long-range facility plans, goals, objectives and milestones. Conduct studies based on organizational health and develop program evaluation metrics to drive growth in performance and effectiveness of the facility's journey. Knowledge of the core components of Employee Engagement and Empowerment: Human Interactions; Access to Information; Access to Growth/Development; Employee Recognition; and Work-Life balance Knowledge of broad agency administrative practices such as correspondence control practices, office processes, regulations, and rules. Skills with information management systems to support the Program, including database management, data analysis and reporting, and flowchart creation. Knowledge and proficiency in the use of Microsoft Office programs and Share Point. Develops program guidance, motivational materials and information to facilitate participation in program initiatives including fact sheets, brochures, booklets, etc., that increase communication with the target audience. Serves on various committees to support the organization. Responds to one-time or ad hoc data requests from various levels of leadership. which may be coordinated with other members of the health care system and the supervisor. Represents medical facility at the Network level on staff satisfaction issues. Conducts workshops, seminars, and other meetings with different levels of staff, etc. to explain and/or improve customer service. Makes on-the-spot presentations and/or conducts focus groups. Work Schedule: Monday through Friday: 8:00 a.m. to 4:30 p.m. Work schedule subject to change based on agency needs. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist (Employee Engagement) - Detail/Temporary Promotion/PD108600 Travel: This is a dual campus facility. This is a dual campus facility. Weekly travel is required between CAVHCS campuses located in Montgomery and Tuskegee, Alabama. Occasional travel to CAVHCS Community Based Outpatient Clinics located in Alabama and Georgia will be required. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/25/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience with employee engagement to include conducting and oversight of employee survey process, such as the All Employee Survey (AES), planning and facilitating employee activities, serving on committees and negotiating effectively with management to accept and implement recommendations that improve employee engagement, retention, and morale. Preferred Experience: Prior Employee Engagement experience. You will be rated on the following Competencies for this position: Administration and Management Analysis and Problem Solving Financial Management Human Capital Management Workforce Planning Writing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. It occasionally requires carrying of light objects such as files, books and papers; some walking, standing and bending. No special physical qualifications are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.