Program Manager, Nursing & Special Projects - Orlando Health

At Orlando Health Heart and Vascular Institute, our renowned cardiologists, heart and vascular surgeons, and cardiovascular professionals work together to provide award-winning care in 40 specialties, using the latest in diagnostic imaging and treatment options.

Our multidisciplinary team includes more than 70 physicians in 24 locations across Central Florida, spanning Orange, Osceola, Lake, Seminole, Highlands and Okeechobee counties. As a part of Orlando Health, the Heart and Vascular Institute includes a network of community and specialty hospitals with more than 4,000 providers.

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Position Summary

This position is dedicated to the Structural Heart Program encompassing MitraClip, Triclip, Transcatheter Aortic and Mitral Valve Replacement procedures as well as Left Atrial Appendage Occlusion process coordination.

This position is focused in the ambulatory area but is comprehensive of the patient’s progression and management throughout the program’s ambulatory and inpatient settings.  Cardiology experience is preferred with EP, interventional, CVOR, or previous structural heart experience a plus.  Critical thinking, relationship building, and time management are all skills that are necessary for this role. 

Essential Functions
 Administers and coordinates operational activities and projects as assigned by the Chief Nursing Officer and hospital administrative team.
 Develops and implements plans with cooperation with the nursing and hospital leadership which addresses specific operating problems and issues.
 Develops and submits to the Chief Nursing Officer and or facility Patient Care Administrator plans consistent with the overall goals of nursing, particularly as they relate to the achievement of Magnet Hospital Accreditation, and consistent with the corporate goals of Orlando Health.
 Oversees the Nursing budget and submits monthly variance report as necessary.
 Works in collaboration with the Patient Care Administrators and Nurse Executive Council on initiatives designed to support the Orlando Health Nursing Strategic Plan.
 Serves as a liaison for the hospital nursing leadership council and representative for nursing on Orlando Health multidisciplinary councils and committees.
 Serves as a liaison with facility development for the hospital administrative team on hospital construction projects.
 Establishes and maintains an open and positive working relationship with administrators, medical staff, managers and team members.
 Participates with leaders from the governing body, management, medical staff and clinical areas in Orlando Health decision making structure and process.
 Represents Orlando Health as appropriate in its relationships with major customers, suppliers, competitors, government agencies, professional societies and similar groups.
 Maintain strong collaborative relationships with physicians, employers, community leaders and the business coalition.
 Serves as an ambassador for Orlando Health in the community.
 Performs other related duties as assigned by the Chief Nursing officer or Patient Care Administrator.
 Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
 Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
 Works with Human Resources and Organizational Development in the development of recruitment and retention strategies for nursing and leadership development for nursing management.
 Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families, physicians and team members such that each feels that they are treated special each time they encounter the hospital.
 Proactively works to achieve the hospital goal of 100% customer satisfaction.

Education/Training
Bachelor's degree in nursing, health care, business or a closely related health field.

Licensure/Certification
Maintains current State of Florida RN license.

Experience
Three (3) years of closely related experience to include two (2) years of leadership experience required.