Program Manager - 9775-Senior Community Development Specialist II - City and County of San Francisco

The Mayor’s Office of Housing and Community Development (MOHCD)

MOHCD’s mission is to address social, economic, and racial inequities through the creation of affordable housing opportunities and the funding of essential services that are foundational for strong communities.  We are industry leaders in the implementation of policies for the creation, rehabilitation and preservation of affordable housing.  Through our programs we strengthen the social, physical and economic infrastructure of San Francisco’s low-income neighborhoods and communities in need. We actively collaborate with financial institutions, community-based organizations, public officials, non-profits, affordable housing providers, and other City agencies and staff, in our pursuit of a more equitable and affordable San Francisco.  In our hiring practices, we strive to build teams that reflect the diversity of our City and the populations we serve, and we urge qualified candidates of all races, ethnicity, sexual orientation, and gender identity to apply.

9775 Senior Community Development Specialist II – Program Manager

The Homeownership and Below Market Rate Program Manager leads a team that is responsible for the implementation of San Francisco planning code and a variety of other governing programs to create and distribute Below Market Rate units and provide technical assistance to developers. The program manager provides technical assistance regarding particularly complex or sophisticated programmatic issues that lead to rental and ownership housing placement. 

MOHCD’s Homeownership and Below Market Rate (HBMR) Programs

MOHCD is organized into three divisions –HBMR, Housing Development, and Community Development. HBMR programs work within all divisions to inform policy and deliver affordable housing to the low- and moderate-income communities it is intended to serve. HBMR focuses on creating and implementing housing policies that deliver safe, stable, and sustainable affordable housing. We are recognized nationally for our implementation of inclusionary programs and innovative affordable housing lottery preference programs that deliver hundreds of affordable ownership and rental units, each year. We are stewards of the City’s precious affordable housing resources and ensure that they are delivered to the intended households. Our diverse staff and leadership work together to:

• Create thriving neighborhoods, celebrate diverse cultures and build intergenerational wealth through MOHCD policies, programs and practices by working in partnership with the City’s communities, organizations and the people that have been most harmed by racial inequity.  
• Guide and coordinate citywide housing policies under direction of the Mayor and through collaboration with the Board of Supervisors and other City departments.
• Administer a diverse set of programs to develop new homeownership opportunities for low to middle income households in this high-cost city. 
• Monitor the long-term affordability and physical viability of the City’s Inclusionary homeownership and downpayment assistance loan recipient portfolio of over 4,000 homeownership units to ensure that these valuable assets are being used by those in most need.
• Incubate new programs, initiatives, and mixed income housing developments that further our housing production and preservation activities.
• Conduct program evaluation and research to document housing needs and trends and communicate accomplishments to elected officials, collaborating partners, and the public at large.

Under the direct supervision of senior leadership, the Program Manager performs difficult and highly complex program planning and implementation work in the area of homeownership and rental finance and develops and implements training opportunities for all internal BMR staff and external partners. The position is responsible for implementing procedures to assure compliance with applicable laws and regulations and works collaboratively with additional program managers to build business systems that meet the needs of those seeking assistance for their first home purchase or to access affordable rental housing through the City’s affordable housing lottery systems.  MOHCD is looking for a seasoned affordable housing professional.

1. Possession of a baccalaureate degree from an accredited college or university AND four (4) years administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND three (3) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work or criminal justice; OR

3. Possession of a Master�s degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

4. Possession of a Ph.D. or Juris Doctor degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.

SUBSTITUTION:

Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

DESIRABLE QUALIFICATIONS:

• Demonstrated experience in affordable housing program administration
• Strong knowledge and expertise with new construction housing development
• Ability to assess policies and procedures and implement programmatic improvements for the benefit of those we serve. 
• Experience in a leadership role working with governmental regulators, community based organizations, and financial institutions.
• Commitment to San Francisco and specifically MOHCD’s racial equity goals.
• Commitment to the goal of increasing and preserving the stock of well-designed housing affordable to low and very low-income persons and households in San Francisco.
• Ability to effectively and sensitively communicate, both orally and in writing, and to work with a broad variety of people and agencies including developers, HOA property managers, leasing agents, property owners, housing seekers, community organizations, and loan officers.
• Demonstrated experience with staff supervision
• Demonstrated proficiency in Excel and other Microsoft Suite programs and other data management systems such as Salesforce.
• Familiarity with housing program oversight and monitoring, including federal, state and City requirements applicable to MOHCD programs.
• Ability to work with minimum supervision in a team environment, to meet deadlines and to manage highly detailed work with accuracy. 
• Ability to interpret City code, contracts, and other legal documents;
• Ability to collaborate with other MOHCD staff on a variety of housing policy and program enhancements.

Important Information:

Classification - 9775 - Senior Community Development Specialist II - (Program Manager)

Status - Permanent Civil Service Position: Monday, November 18, 2024 

Filing Deadline - Tuesday, November 26, 2024 - 11:59 pm

Annual Salary - $131,300 - $159,640

___________________________

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I’m Interested” button and follow instructions on the screen 7 Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf .

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Selection Procedures - Supplemental Questionnaire Evaluation (100%)

Candidates will be required to complete a supplemental questionnaire.  The Supplemental Questionnaire is designed to measure knowledge, skills, and/or abilities in job-related areas which may include but not limited to: knowledge of principles and practices of department specific programs including the goals and objectives of these programs; knowledge of activities of community agencies charged with carrying out the programs; knowledge of relevant Federal, State and Local Laws, procedures and regulations governing the department specific programs; ability to apply principles to define programs, collect data, establish facts, draw conclusions in order to make recommendations regarding the visibility or proposed project and program activities, and determine alternate or additional sources of funding for proposed project and program activities, and ability to prepare written information in a clear, concise and well-organized manner, using appropriate rules of grammar and composition when composing reports, correspondence, and other documents.    A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to be placed on the eligibility list according to the final score.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Karen Henderson - karen.henderson@sfgov.org.

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.