Program Director -Northshore - Northeast Arc

Job Title: Residential Program Director

Come join one of Massachusetts' most established, innovative, and passionate organizations!

• Blend of working in Independent Living and Remote Support.
• What is Remote Supports?: Remote Supports is an innovative service model that utilizes technology to provide 24/7 support to individuals, both on demand and with scheduled person-centered check ins that reinforce routines and promote independence.
• Remote Supports: Working in conjunction with service recipients, their families, funding source and Remote Support vendor to ensure timely and effective delivery of services.
• Independent Living: Working with individuals living in less than 24 hour supports, to support continued growth in all aspects of living independently.

Job Summary: Oversees the day-to-day operation of the assigned residence(s), including implementing agency policy and practice and ensuring compliance with the statutory requirements of the Department of Developmental Services (DDS). Fulfills programmatic responsibilities by providing quality living supports and supervision to individuals with intellectual and physical disabilities and staff. Ensures that the Northeast Arc (NeArc) Residential Division reflects the mission statement and vision of the agency.

Primary Responsibilities:

• Provides responsive, effective residential supports and leads staff in creating an atmosphere that places individual respect, dignity, and empowerment above all else.
• Ensure Residential Team Members are aware of daily schedule and staffing coverage. Keep the team informed of any pertinent issues at the home and changes in status, including providing clinical information to Weekend On-Call team as necessary.
• Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports
• Ensure House Books and Systems are in compliance with Residential Standards, QA Tools and DDS Survey and Certification, including, Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books.
• Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times.
• Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff.
• Complete billing information, payroll, other documentation accurately and in a timely fashion.
• Have a working knowledge of computer systems, including Microsoft Office and Kronos.

Requirements:

• BS/BA strongly preferred, HS Diploma/GED and minimum of three years prior experience supporting adults with developmental disabilities or within human services.
• Maintain certifications as required in Northeast Arc Policy and Procedures, including but not exclusive to: First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety. Maintain a valid Massachusetts driver’s license.
• Must be able to work at a desk/computer in an office environment and also be physically able to provide direct support to individuals in their homes

Hours: M-F 9am to 5pm

Hourly Pay $33.94/hr.

The Northeast Arc is a premier provider of services that help people with disabilities become full participants in the community; choosing for themselves how to live, learn, work, socialize and play. We were founded in 1954 by courageous and determined parents who wanted to ensure that their children and others with disabilities will always have every opportunity to thrive in the community. Come join one of Massachusetts' most established, innovative, and passionate organizations.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance