Program Coordinator, Tech Developer Program - SEO (Sponsors for Educational Opportunity)

Title: Program Coordinator

Department: Tech Developer

Reporting To: Associate Director, Tech Developer

Compensation:  $25.50 - $29.95 per hour

FLSA: Full Time, Non-Exempt

Location: Hybrid – 2 days/week in office; some night and weekend event attendance required.

All candidates must be within commutable distance of SEO's offices at 55 Exchange Place, New York, NY 10005, upon hire.  

ABOUT SEO

For more than 60 years, SEO has created a more equitable society by closing the educational and career opportunity gap for ambitious Black, Hispanic/Latinx, and Native American young people. All are welcome to apply to our programs. 

POSITION OVERVIEW

The Project Coordinator helps support various aspects of the SEO Tech Developer programming, data, and operational functions, primarily:

Program Coordination (50%)

• Under the direction of the Sr. Manager of Recruitment, support student recruitment and admissions activities, including marketing, sourcing, campus recruitment event coordination, and interviewing.
• Maintain accurate tracking of student applications; field applicant questions and troubleshoot application issues as assigned.
• Support Program Leads in interviewing, hiring, and onboarding Teaching Assistants and Coaches.
• Coordinate program participant onboarding activities and other processes and events throughout the program calendar.
• Track student attendance and progress through the program year; under the direction of Program Leads, enforce student attendance and conduct policies.
• Conduct ad-hoc and scheduled reporting; model data for presentations as assigned.
• Process student expenses, reimbursements, and rewards.
• Handle student off-boarding activities as year's end.

Event Planning & Execution (25%)

• Under the direction of Program Leads, support (virtual and onsite) event planning and execution by tracking event RSVPs, preparing security lists, creating name tags/name tents, printing program materials, and setting up marketing materials.
• Support Program Leads with event and space planning for conferences.
• Field attendee questions and support event follow-up as needed.

General Support (25%)

• Coordinate the regular expense tracking and A/P processes, including reconciliation of program expenses, monthly AMEX reports, and vendor invoices.
• Provide calendaring and scheduling support for Program Leads, prepare agendas, and take meeting notes.
• Draft presentations, marketing materials, surveys, and program content/promotional materials, including newsletters, announcements, and sponsorship packages.
• Conduct ad-hoc research projects and other administrative duties and projects as assigned.

QUALIFICATIONS

• Bachelor's degree required.
• At least 2 years of professional experience within a program/project assistant role (internship experience applies); direct experience within higher education or a boot camp environment is desired.
• A background in student recruitment or campus ambassadorship is a plus.
• Technical proficiency in standard workplace applications, including MS365, GSuite, and Zoom; intermediate Excel, project management, and CRM skills (we use Monday.com, Airtable, and Salesforce) strongly preferred.
• Superior attention to detail and initiative; must be able to manage numerous large and small-scale projects that have multiple steps and varying deadlines.
• Excellent written and verbal communication skills and comfort communicating with a diverse group of constituencies (students, partners/sponsors, colleagues, executives, etc.) across multiple platforms, including via phone, email, chat, or public presentation.
• A general interest in the tech space and a discernable passion for closing opportunity gaps.

COMPETENCIES

• Passion for SEO: A deep curiosity and awareness of the barriers to entry and obstacles for young people launching careers in tech, and a passion and dedication to closing those opportunity gaps.  
• Creativity: An affinity for generating new ideas through open exploration of diverse sources of information while grounding ideas in evidence, converting theory into practice, and evaluating creative solutions for continuous improvement.  
• Initiative: Proactive in identifying ways to contribute to SEO's goals and mission by setting achievable goals, addressing problems head-on, preparing for contingencies, and identifying opportunities.   
• Problem-solving: The capacity to anticipate needs, use the best resources, and employ careful decision-making.  
• Teamwork & Collaboration: The ability to be a self-starter and a team player who builds people-first relationships and centers the SEO's core values whenever possible.  
• Project Management: An affinity for strategic planning with the ability to break down issues into component pieces, build project work plans, assume accountability for timelines, lead cross-functional working teams, evaluate data for continuous improvement, and navigate ambiguity all along.

COMPENSATION & BENEFITS 

SEO offers a competitive compensation package and comprehensive benefits plan, including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to consistently use a DEIB lens to put people first and foremost.

The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.

EEOC Policy

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.

Equal Employment Opportunity is not just the law, it is our commitment.

Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

THE ORGANIZATION

Established in 1963 by Michael Osheowitz, SEO (Sponsors for Educational Opportunity), is an educational non-profit focused on improving outcomes for students from underserved backgrounds. For over 60 years, SEO has been an innovator in education, mentorship, and creating educational programs and opportunities that maximize the full potential of our participants. Each year SEO serves 7,000+ participants nationally, and the organization is widely recognized for developing best-in-class programs with exceptional results.

Not every SEO participant is on the same journey, but all are hungry for opportunity and SEO creates an ecosystem of excellence. Learn more about SEO's programs here: https://www.seo-usa.org/our-programs/