Product Test Engineer - Snap One, LLC

Snap One is a leading manufacturer and distributer of control, A/V, surveillance, networking, power, and infrastructure equipment for residential and commercial professionals. We believe that life’s better when everything works together. And the same can be said about the collaborative work we do. Join our award-winning team in our continuous quest to deliver the most brilliant, personalized smart living and smart business experiences to people around the world.

The Product Validation Engineer will report to the Engineering Manager of Testing and Validation. This individual will work with a team of engineers and technicians responsible for validation of the Snap One product portfolio, including, but not limited to; testing of embedded firmware, computer software, browser-based user interfaces and Android/iOS mobile apps for residential and commercial markets. A successful individual will need to be able to work effectively with minimal supervision and strong analytical skills and good judgment to determine the right priorities for validation activities.

Specific Responsibilities

• Develop test plans and in-depth test cases for new and sustaining products using TestRail software
• Perform SW/HW regression testing, verify integration with control/automation and cloud-based ecosystem
• Execute customer use cases to validate product installation and seamless performance in the intended application
• Generate test reports, enter product defects into Jira bug tracking system, and assist with their prompt resolution
• Review product specifications and provide feedback to identify gaps/risks and mitigation options
• Evaluate products and processes for continuous improvement opportunities and collaborate with cross-functional teams to enhance efficiencies and scalability

Required Qualifications

• 2+ years of relevant experience that includes applying test tools, methods, and failure analysis to validate the performance and integration of complex smart home products
• Experience with installation and technical support of smart home products
• Possess functional knowledge of audio products (multi-room audio, amplifiers, speakers, streaming audio)
• Proficiency in tools like Audio Precision to measure parameters such as frequency response, distortion, and noise, with the ability to analyze and report data findings
• Understanding of wired and wireless communication standards (Networking, Wi-Fi, Bluetooth) and multimedia protocols.
• Familiarity with test case management software (i.e. TestRail) and defect tracking tools (i.e. Jira)

Preferred Qualifications

• Experience with automated testing frameworks and scripting languages (i.e. Python).
• Experience with cybersecurity and vulnerability scanning tools, pen-testing, threat assessment, etc.
• Knowledge of Internet of Things (IoT) products
• Experience with control/automation products and cloud-based ecosystem
• Knowledge of Windows and macOS for software troubleshooting