Product Specialist - CITGO Petroleum Corporation

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.

At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.

Job Summary

Conducts analytical research and development work involving one or more projects to develop new or to modify existing products based on market/customer requirements and/or emerging technologies. Helps define performance and marketing attributes of product lines in assigned segments based on gathered market intelligence. Determines viability of base oils and additives for use by CITGO. Participates in Project Management teams. Provides technical support and assistance to Sales, Marketing, Supply, Compliance, Health-Environmental-Safety, and Manufacturing groups throughout the company with emphasis on identifying market differentiation opportunities and improving cost/production efficiency and product technical and regulatory integrity.

Minimum Qualifications

Bachelors Degree Required

5 years of Job related Experience required

Incumbent must have good oral/written communication skills, acquaintance with analytical and statistical methods and good with problem-solving technical skills. Ability to work directly with internal and external customers. Computer skills for use of SAP, CRM, video conference, database, word processing and presentation software.

Job Duties

• Identifies, recommends or develops products and/or related technical services based on customer and/or existing/emerging market requirements. This process may include patent review, available component review, formula development, supervising of development lab test blends, evaluating prototype test data, overseeing trial sample preparation for customer evaluations, coordinating field tests, securing product OEM approvals and licenses, advising and supporting Manufacturing to implement production of new formulations, advising and supporting all aspects of the Supply Chain, and supporting Sales & Marketing in development of marketing literature/tools.
• Maintain Technology liaison with key customers to ensure satisfaction with products and technical services.
• Provides recommendations of products to customers or Sales employees either via phone, e-mail or personal visit. Covers assigned Product Answer Line shifts.
• Provides technical support for Manufacturing. This responsibility may include writing manufacturing procedures, assisting with production scale-up, guidance on additive or base stock handling and/or troubleshooting manufacturing problems.
• Supports training of CITGO and Marketer personnel and/or customers on product features, benefits and applications in Lube School, employee meetings, webinars and field seminars as needed
• Provides technical portions of product literature, Product Data Sheets, promotional literature or advertisements
• Maintain Technology liaison with component suppliers and industry organizations to keep CITGO abreast of new requirements that impact specific areas of product responsibility
• Supports Technical Service Representatives as needed to help coordinate product investigations that may relate to performance concerns, identification of contaminants, and analysis of competitive samples or on-going monitoring products in service

Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned.

Here are the incentives we offer:

• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan
• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Service Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbursement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)

PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID - 843