Provider Maintenance Specialist - VirginPulse

Overview

Now is the time to join us! 

Virgin Pulse and HealthComp are now Personify Health. The industry’s first personalized health platform company combines health, wellbeing, and navigation solutions to deliver powerful outcomes to businesses and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Responsibilities

Who are you?

The role of Provider Maintenance Specialist is primarily responsible for the daily activities of the claims processing team. They perform the claims efficiently for the clients of Virgin Pulse nad Healthcomp.

In this role you will wear many hats, but your knowledge will be essential in the following:  

• Pull up claims in the portal that need to be matched with a provider record.
• Pull up Tax ID number in Comment Editor and locate provider record to match claim to.
• Add new provider record if one is not available.
• Change or inactivate provider records.
• Look up Provider NPI on NPI Registry.
• Meet daily metrics of 350 claims.
• All other duties as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

What you bring to the Personify Health team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• High school diploma or equivalent required.
• Prior general office and/or data entry experience, or an equivalent combination of education and experience.
• Accurate data entry skills (40 wpm); computer proficiency or working knowledge of Microsoft Office Suite.

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Excellent interpersonal and communication skills.
• Strong customer orientation.

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.