Practice Director - P&C insurance - J.D. Power

Title: Practice Director – P&C Insurance

Location: Remote USA

Reports To: Vice President and General Manager, Insurance 

The Role:  

We are looking for a Practice Director for the Insurance Practice, specifically focusing on Auto Insurance, Home Insurance, Life Insurance and Annuities.

In this role, you will be responsible for managing products and overseeing the delivery of services within the Insurance Practice. Your focus will be on thought leadership, developing the product roadmap, supporting business development, and delivering research insights to clients.

Our product offerings include syndicated and proprietary market research, data and analytics, consulting, certification programs, and other related services.

You'll collaborate closely with Sales Leadership, the Insurance Practice team, and the Consumer Insights team to drive both short- and long-term growth for the Insurance business.

The Impact You Will Have in This Role: 

As the Practice Director, you will play a critical role in expanding the use of J.D. Power's customer experience products and services within the Insurance sector. You will help position J.D. Power as a strategic partner in customer experience across the Insurance industry in the U.S.

What You'll Be Doing in This Role: 

• Meet with clients to deliver research results and insights.
• Support business development and take responsibility for achieving revenue and sales goals in the Insurance Practice.
• Proactively pursue thought leadership opportunities and become recognized as a top-20 thought leader in the U.S. Insurance industry.
• Build and maintain relationships with senior executives (VP, SVP, EVP, CMO, Chief Customer Officer, etc.) in the Insurance sector.
• Stay up-to-date on industry trends and maintain a deep understanding of client strategies.
• Match J.D. Power's products and services to client needs, helping to grow revenue and strengthen relationships.
• Collaborate with the VP and General Manager to develop and align the product roadmap for the Insurance Practice.

Qualifications of this Role: 

• 6-10+ years of experience in market research, management consulting, or a client-facing role with a proven record in product management and business development.
• Expertise in the Insurance sector, especially in Auto Insurance and/or Home Insurance.
• Experience in product management or market research on either the client or supplier side within Insurance.
• Bachelor's degree required, Master's degree preferred.
• Strong ability to build rapport and maintain business relationships, with high emotional intelligence.
• Excellent presentation and public speaking skills.
• Proven ability to deliver multiple client presentations within a short timeframe.
• Willingness to travel 20%-30%.
• Strong organizational and follow-up skills.
• Excellent verbal and written communication skills.
• Proficiency with CRM systems (Salesforce), Excel, and PowerPoint.

The Hiring Manager says: 

"We are looking for an Insurance professional who excels at listening to and understanding clients' needs. Someone who can present our research and insights in a way that positions us as a trusted partner. We want a self-starter with a positive attitude, deep industry knowledge, and a passion for customer experience. Ideally, we seek someone from the Auto Insurance or Home Insurance industry who is already recognized as a thought leader in the field."

The Way We Work: 

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission  

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.   

Our Values  

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.   

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only 'favorite' we have is the truth.   

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.   

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. 

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. 

J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power's behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.