Salary Range for this position is $48,635 - $67,095 with actual starting rate DOQ

*Please Note that Part-Time and Temporary Dispatcher Applicants may be considered for Part-Time/Temporary assignments as available (max 19 hrs per week)*

Are you passionate about helping your community in times of need?

Do you seek a career which is both challenging and rewarding, where you are mentored to succeed?

If you answered “Yes” to these questions, then you could be just what the City of Azle is looking for! The dispatchers are the heartbeat of the city’s emergency system, and are an integral part of the City of Azle Police Department.

Dispatchers help ensure that citizens receive the best emergency communications and dispatch services by remaining calm, gathering and providing information, and assisting them as efficiently as possible.

The City of Azle continues to grow, and we are seeking a dispatcher who aspires to grow with us.

For Full-Time Employees:

Health/Dental/Disability/Term Life benefits are paid at 100%, and you will be participating in the Texas Municipal Retirement System pension plan with a mandatory contribution of 7% with the city matching that contribution at a rate of 2:1 to grow your retirement nest egg.

Additionally, vacation and personal leave are available after six months of continuous service.

Incentive pay for relevant certifications and licenses; employee recognition and appreciation events; training opportunities; and a great team of co-workers make The City of Azle an ideal place to establish or expand your career.

Job Specification

SUMMARY OF CLASSIFICATION

Answers emergency calls for service within the Police and Fire Departments. Types correspondence and reports; and enters other data as necessary. Performs other duties as assigned.

BUDGETARY RESPONSIBILITIES

No budgetary responsibilities.

ESSENTIAL JOB DUTIES

Operates emergency dispatch equipment through the use of radio equipment and dispatches emergency vehicles and officers to the scene. Records information and requests information from police information networks.

Verifies driver's licenses and warrants through the TCIC/NCIC network. Enters current information into the system as provided by the department.

Greets citizens and provides information regarding the department, and directs them to the appropriate employee. Prepares correspondence, reports and other written materials. Takes complaints and requests for services for the police department.

PHYSICAL AND ENVIRONMENTAL CONDITIONS

Ability to move about an office or building. Must be able to check on prisoners and assist with injured prisoners as may be necessary. Frequent sitting.

REQUIRED CONTACTS

Employee works with the public or other employees directly when acting as a receptionist, answering inquiries, processing information or making referrals to the proper staff person.

REQUIRED QUALIFICATIONS

Knowledge, Abilities and Skills

Ability to read and understand manuals in order to record work activities, computer skills. Skill in operation and maintenance of office machines and equipment such as computers, copiers and facsimile machines. Skill in typing and word processing, with ability to type at least 35 wpm. Skill and experience in the operation of computerized systems in order to enter or retrieve police related information. Ability to work and make quick decisions under brief periods of very high stress. Flexibility in work scheduling, able to handle multi-tasks. Exhibit initiative and possess organizational skills

Minimum Education, Experience and Certification - High school diploma or High School equivalency certificate, plus one to three years of experience working in a clerical position preferred. Must obtain Basic Telecommunicator's Certificate from Texas Commission on Law Enforcement Standards (TCOLE) within the first year of employment. Experience with two-way radios and computerized police systems preferred.

**A comprehensive Personal History Statement may be required prior to an interview being scheduled. The Personal History Statement will be required of all police positions requiring licensure. This process will be initiated by a designee of the Azle Police Department who will provide further instructions upon contact.**

The City of Azle is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.