Payroll/Financial Analyst - Advanced Excel, Customer Service - DenkenSolutions Inc

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 889-0336

Title: Payroll/Financial Analyst - Advanced Excel, Customer Service
Location: Tampa, FL - Hybrid, 2 days Onsite
Duration: 5 Months with Possible Extension/Conversion

Job Description:

• Client's Global Payroll Services (GPS) team currently has an opportunity for an analyst within our NAM Payroll/Cross-Border Tax team.
• The candidate must have strong organizational skills and an excellent team mentality.

The ideal candidate should have experience with one or all of the following:

• Global cross-border administration and/or taxation issues, Service Now, and advanced spreadsheet application knowledge.
• The ideal candidate will apply specialty area knowledge in monitoring, assessing, analyzing, and/or evaluating processes and data.
• Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues, and formulates recommendations on policies, procedures, or practices.
• Candidates must be highly analytical with demonstrated experience in critical thinking, problem-solving, and evaluating business processes and data.
• This position requires a strong understanding of NAM payroll processing including federal and state regulations.

Basic Functions:

• Respond to CBET requests that are submitted through the Service Now ticketing system. This includes ongoing monitoring from case creation to case closure and ensuring the information in the case is complete and the appropriate documentation has been provided
• Answer CBET inquiries via a shared mailbox
• Provide verbal and written feedback to questions from vendors, employees, and global partners
• Perform validation checks on employee data and update as necessary
• Analyze data and metrics in Excel using pivot tables, VLOOKUP, and other advanced features
• Manage critical and time-sensitive issues to ensure program compliance
• Performs more complex tasks in support of the team manager and area projects as assigned
• Participate in project work as needed including NYS trailing liabilities related to supplemental compensation project for YE 2024/Year Start 2025 to include:
• Population review/identification
• Coordination, review, and WD records update for split tax allocations related to NYS travelers
• Interpret, analyze, and apply statutory rules, compliance regulations, and corporate policy to ensure pay is accurate.
• Understand and analyze complex payroll calculations and execute solutions that meet statutory regulations.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Client, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications/Skills:

• 4-year college degree
• 2-3 years relevant experience
• Excellent written and verbal communication skills
• Experience with Service Now functionality preferred
• Prioritizes work in alignment with organizational and departmental goals. Has the ability to operate with a limited level of direct supervision
• Ability to operate in a team environment, working efficiently in a multi-office/time zone/cross-cultural environment Proficient user of MS Office products (Word, Excel, Outlook, etc.) required

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers