Patient Financial Services at ICONMA

Our Client, a Retail pharmacy Company, is looking for Patient Financial Services for their Remote location

Responsibilities:

• The AR Representative is charged with maximizing cash flow by making outbound calls on patient accounts.
• This role is essential to ensuring patient financial services are handled properly.
• The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.
• Reconcile daily cash transactions posted into Facets.
• Ensure group receipts are properly loaded into Facets based on established SLAs.
• Update daily cash databases.
• Validate ACH bank drafts.
• Analyze monthly suspense report to ensure refunds and adjustments to member accounts occur in a timely manner.
• Maintain the documentation and process flow for department policies and procedures.
• Create and generate monthly department metric reports.
• Create monthly transaction reports for Accounting.
• Assist with processing beneficiarys requests for account reconciliation in relation to their payments, invoices and adjustments.
• Assist in ad hoc assignments when needed.
• The AR Representative is charged with maximizing cash flow by ensuring that an accurate and complete accounting of each members balance due is maintained.
• This position will also be responsible for documenting and executing account reconciliation through potential adjustments and refunds due on beneficiarys account.
• The representative will also be monitoring and working payment errors and reversal reports on a weekly basis.