Patient Coordinator/Medical Assistant/LNA - Multi Specialty Suite - Southwestern Vermont Health Care

Performs receptionist duties, including, but not limited to, meet and greet of walk-in and telephone patients/families

Performs patient in-take, including, but not limited to, collecting and/or confirm patient demographic data, creating patient charts, quickly and accurately data-entering patient info into.

Creates and files medical records; ensures all required documentation, signatures, etc. are accurate and complete. Takes action to ensure all required data is complete.

Maintains patient medical records; takes appropriate action to ensure that all records are accurate and up-to-date in accordance with SVHC policies and procedures. Ensures that all records are properly labeled, stored and easily accessed when needed. Will obtain any missing required documentation prior to patient appointment.

Obtains prior authorizations from insurance companies, and coordinates patient referrals to outside physicians/medical facilities for patients as requested.

Provides administrative support for Putnam Medical Group including, but not limited to, patient registration, receipt and distribution of in-coming and out going mail, filing, copying, faxing, light typing, etc. Takes action to ensure that all work is performed in an accurate and timely manner.

Answers and routes telephone calls to appropriate staff

Sorts and delivers in-coming and out-going mail and ensures that mail is delivered to the appropriate person/office in a timely manner.

Participates in Quality Improvement initiatives

Performs other related duties as assigned.