Patient Care Technician - Shore Care - Full Time Days - Hackensack Meridian Health

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. 

The Patient Care Technician, Shore Care functions as a caregiver for a specific patient population in order to achieve desired outcomes. This position focuses on expanding knowledge and skills and provides effective direct and indirect care as part of the interdisciplinary team to a variety of complex patients. Under the direction and supervision of the Shore Care office and assigned registered nurse, promotes patient satisfaction, comfort and safety. Assists with a variety of patient, unit and environment-related tasks. Participates in patient safety initiatives. This job supports multiple locations statewide across the HMH Network and will be expected to float to locations as needed.

1. Provides patient care, based on physical, psychosocial, education, safety, and related criteria, appropriate to the age of the guests/patients served in assigned service.

2. Provides for effective and safe guest/patients outcomes through practice, judgment and critical actions.

3. Communicates with patients, nursing colleagues and other members of the health care team regarding patient's status and rendered care.

4. Takes self-directed or self-motivated initiative to do more than is expected or required in the job, acting before being required to by events, improving job performance, and/or creating new opportunities.

5. Participates in interdisciplinary collaboration of our patient's plan of care from admission to discharge to ensure safe transitioning and continuum of care.

6. Participates in Unit/Department Performance Improvement [PI] activities. Specific Job Functions may include but not limited to: a. Welcomes patients and checks for proper identification bracelets. b. Prepares the patient for assessment/admission, physical examination and procedures. c. Recognizes and responds to opportunities to enhance patient satisfaction. d. Demonstrates the knowledge and skill necessary to provide care appropriate to age of patients on the unit. e. Obtains clinical data, temperature, pulse, respirations, blood pressure, O2 saturation and documents findings in patient record and notifies RN immediately of abnormal results. f. Draws intravenous or capillary blood from newborn through geriatric aged patients using proper aseptic collection techniques, assure appropriate labeling and processing of specimens to expedite throughput of patients.

7. Performs venipuncture for laboratory tests.

8. Demonstrates a reliable and dependable ability to follow through with designated responsibilities in the collecting, labeling, and transporting of specimens to the proper area at the appropriate time: always correctly labels type of specimen collected, including patients name and room number.

9. Performs EKG for patients as directed.

10. Assures the presence, functionality and cleanliness of all necessary equipment. Checks and maintains code cart, O2, and other emergency medical equipment as directed.

11. Applies bandages, slings, compression boots and hypothermia blankets according to standard as directed by RN.

12. Assists in the transport of patient to departments or units upon request.

13. Assists with preparation as necessary assuring the patient is assisted with meals/ or fed as needed.

14. Checks inventory of assigned area and restocks as directed.

15. Ensures room environment is prepared for admission.

16. Provides direct hygiene and comfort care to patients including bathing, toileting, oral hygiene, incontinent care, and bed making.

17. Assists the patients with dressing/undressing and placing patient belongings in the appropriate bag labeled with completed property checklist. Monitors the return of clothing to family of patient.

18. Performs and documents glucose finger sticks and collects other specimens as directed.

19. Provides postmortem care

20. Obtains and documents patient weights and observes and documents patient's intake and output.

21. Provides a safe patient environment by answering call lights promptly, communicating with the RN immediately for any change in the patient's condition.

22. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs not limited to (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.)

23. Must be willing to travel between all HMH locations.

24. Other duties and/or projects as assigned.

25. Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.

2. Minimum of two (2) years of experience as a Patient Care Technician, Certified Nursing Assistant, Medical Assistant or Mental Health Technician in a hospital setting.
3. The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education and the ability and passion to deliver the highest quality of care and service based on a strong sense of patient focus.

Education, Knowledge, Skills and Abilities Preferred:

1. Experienced or certified in phlebotomy and checking EKG, vital signs and blood sugar.

2. Certified Nursing Assistant, Certified Medical Assistant or Patient Care Technician who has successfully completed a PCT program which includes Phlebotomy, EKG and nursing assistant course both in the theoretical and clinical setting.

Licenses and Certifications Required:

1. AHA Basic Health Care Life Support HCP Certification (must be obtained by completion of onboarding)