Patient Assistance Program Specialist (IL) - Prime Healthcare Management Inc

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providing more than 2.6 million patient visits annually. It is one of the nation’s leading health systems with nearly 50,000 employees and physicians. Fourteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

The Patient Assistance Program Specialist reports to the Regional Director of Home Infusion and Patient Access. This role has the primary responsibility to perform all operational activities to assist infusion patients with financial assistance needs. This role identifies infusion patients who are uninsured or underinsured and assists the patient to enroll in available programs to help with co-insurance responsibilities. Ensures all patient assistance activity is compliant with state, federal and regulatory laws and standards.

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

1. High school diploma or equivalent
2. 1 year of experience in infusion or hospital pharmacy
3. Critical thinking, decisive judgment, and leadership skills are required.
4. Excellent communication, organizational, and customer service skills are required.

Preferred qualification:

1. Expertise in 340B program operations and compliance.
2. Proficiency in Caretend electronic medical records (EMR) system.
3. Knowledge of outpatient pharmacy revenue cycle as it relates to prescription and medical benefits.