Part-Time Office Assistant - Flex College Prep

One of California’s leading educational service providers, FLEX College Prep, is seeking an Office Assistant to

support the company’s education programs and college counselling services.

What you’ll do:

• Assist the Operations Manager responding to client emails, phone calls and office visits
• Support the Sales Manager in social media marketing.
• Respond to customer inquiries and provide timely and effective resolutions to issues.
• Collaborate with clients to ensure a seamless customer experience.
• Maintain a high level of product knowledge to effectively assist clients.
• Coordinate with other departments to ensure a cohesive positive customer experience.

Where/When you’ll do it:

• On-Site Cupertino
• Mon – Fri = 3pm – 8pm
• Saturday = 8:30am – 5pm

Requirements

What we’re looking for:

• Bachelor’s degree required
• 3+ years office administrative experience
• Proven working knowledge of MS Office
• Strong social etiquette and customer service skills.
• Strong interpersonal communication skills, ability to establish rapport and garner trust.
• Excellent time-management, attention to detail, and organizational skills
• Willing and Able to work On-site M - 3 PM – 8 PM

Benefits

What we're excited to give you:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans, with many options including free virtual telemedicine and teletherapy.
• Best-in-class 401(k) plan with up to 3% employer contribution matching.
• Generous time off policies:
• 10 days of PTO (Paid Time Off)
• 5 days of Sick Time
• Volunteer Paid Time Off
• Encompassing and inclusive paid holidays
• Mental health and wellness programs to support you and your family.
• Full suite of voluntary benefits, including:
• Credit Union Membership
• WellHub (gym) membership
• Legal Plan options
• Free financial resources through Southern California Credit Union, including advisors, webinars, and classes.
• Team outings and celebrations to foster camaraderie and collaboration.
• Friends and Family discounts on academic services.