Outside Sales Representative (W2 Position - Paid Training!) - The Staff Pad

The Staff Pad is looking for Outside Sales Representatives to join a restoration company in Madison, Wisconsin. The Outside Sales Representative plays a crucial role in making this vision a reality through developing exceptional relationships with our clients. Successful Sales Representatives are driven by a deep passion for the services they provide, always aiming to deliver an exceptional 5-star experience. We believe that personal growth leads to company growth, and through a continuous commitment to both personal and professional development, we strive to enhance the lives of our team members and positively impact the communities we serve.

Key Responsibilities:

Sales and Business Development:

• Prospect and Generate Leads: Identify and target potential clients within residential areas through strategic canvassing and door-to-door engagement. Secure property inspections through effective communication and relationship-building, while consistently maintaining and nurturing ongoing client relationships to ensure continued business growth.
  
• Develop and Manage a Sales Pipeline: Cultivate relationships with both existing and new clients. Follow up on leads, qualify opportunities, and manage all stages of the sales process from prospecting to closing.
  
• Achieve Sales Targets: Meet and exceed individual and team sales goals by identifying sales opportunities, presenting solutions, and closing deals effectively.
  

Client Relationship Management:

• Build Strong Client Relationships: Establish trust and credibility with clients, becoming their go-to resource for storm damage related services and solutions.
  
• Maintain and Grow Client Opportunities: End-to-end client point of contact ensuring successful project completion and 5-star client experience.
  
• Post-Sale Support: Ensure that client expectations are met and manage any issues or challenges that arise post-sale to maintain high levels of customer satisfaction.
  

Product and Market Expertise:

• Understand MNRC’s Offerings: Continuously educate yourself on MNRC’s services, products, and solutions in order to effectively communicate their value to clients.
  
• Adapt with Market Trends: Participate in MNRC training to stay up-to-date with industry developments and market conditions to identify opportunities for growth.
  

Collaboration with Internal Teams:

• Work with Project Management and Operations Teams: Collaborate with internal teams to ensure seamless delivery of services to clients, from initial contract through project completion.
  
• Provide Client Feedback: Share valuable client insights with internal teams to help improve MNRC’s offerings and enhance customer satisfaction.
  
• Contribute to Team Effectiveness: Actively participate in team meetings sharing best practices and lessons learned. 
  

Reporting and Administration:

• Sales Forecasting and Reporting: Maintain accurate records of all sales activities, customer interactions, and progress toward sales targets in CRM. 
  
• Prepare Proposals and Contracts: Work with internal teams to draft proposals, review contracts, and ensure all client expectations are met before execution.
  

Key Qualifications:

• Communication Skills: Excellent verbal and written communication skills, with the ability to present effective solutions to meet client needs
  
• Relationship Building: Strong interpersonal skills and the ability to establish and maintain lasting relationships with clients.
  
• Self-Motivation: A high level of motivation and the ability to work independently, manage time effectively, and stay organized.
  
• Curious Learner: Demonstrated ability to quickly acquire new knowledge and skills, with a strong passion for continuous learning. 
  
• Resilience: Proven experience record of maintaining focus and performance under pressure, effectively overcoming objections, and adapting to change with a positive, solutions-oriented approach.
  
• Reliability: Consistently dependable and punctual, with a strong work ethic and a commitment to meeting deadlines and fulfilling responsibilities without supervision.
  
• Education: A high school diploma or equivalent preferred; a degree in business, sales, or a related field is a plus.
  
• Technology Proficiency: Proficiency with CRM systems, Microsoft Office Suite, and other sales-related tools.
  
• Ability to Complete Inspections: Able to meet the clients where they live, climb a ladder and inspect and photograph conditions of a roof.  Drone training may be available. 
  

Compensation & Benefits:

• Position Type: W2, Commission-based pay
  
• 12-Week Paid Training Bonus: $500 per week (up to $6,000 max)
  
• Draw Program: Advance on potential commissions
  
• Health Insurance: Company covers 50% of the premium
  
• 401(k) Retirement Plan: 3% company contribution 
  
• Paid Time Off: Sick and Safe Paid Time Off
  
• Professional Development: Opportunities for growth and advancement