Operations Manager at CLA (CliftonLarsonAllen)

Company/Role Overview:

CliftonLarsonAllen (CLA) Search has been retained by Northeast Wisconsin Printing Co. to identify an Operations Manager to serve their team. N.E.W. Printing is a full-service commercial printing and mailing facility. They offer a wide range of products and services, including printing, UV coating, die cutting, saddle and mechanical binding, and mailing. The company prides itself on using HEIDELBERG equipment, which is known for its high quality. They have been in business for 40 years and have a team with over 125 years of combined industry experience.

To learn more, click here: https://www.newprinting.com/

What You’ll Do:

• Uses existing and as needed reporting to understand and maintain profit and loss visibility, making decisions that responsibly maximize profits.
• Provides ongoing leadership to all employees, promoting the mission and values of the company, so focus remains on our customers and reputation.
• Applies hands on leadership and management my walking around (MBWA) to maintain a high level of employee efficiency and moral.
• Applies corporate policy equitably and consistently, so consistency is maintained, and staff trust is strengthened.
• Takes operational and fiscal steps to ensure that annual financial goals are met or exceeded for the year.
• Responsible for internal leadership that results in maintaining a culture of belonging, from recruitment through the person’s employment.
• Evaluates equipment operations and adjusts assure that resources are used in the most efficient manner on both a daily and long-term basis.
• Takes steps to ensure that maintenance personnel follow and make improvements to the predictive/preventative maintenance program.
• Hold supervisors accountable for maintain the standards of order and cleanliness in the pressroom and bindery areas to maintain a “tour ready” environment.
• Oversees that safety-training, risk assessment and policy enforcement are sustained for new and legacy employees.
• Represents the company in resolving differences and handling negotiations with suppliers in leu of Ownership.
• Consults with Sales, Customer Service and Production to ensure customer requirements are clear, documented, and met.
• Serves as company liaison for customer visits and as the highest non-Ownership point-of-resolution on complaints that get elevated past customer service.
• Oversees quality and measures required by customers, aligning internal documented quality standards so operational staff meet or exceed those standards.
• Participates in the return on investment (ROI) analysis, preparation, selection and economic justification of new equipment.
• Investigates non-chargeable time, production variances, and quality issues and institutes improvement through training and procedural change.
• Works with Board of Directors on strategic planning to target specific areas of growth.

What You’ll Need:

• Bachelor’s degree in management, Business Administration, Manufacturing, Finance, or a related field
• Master’s degree or advanced training in management desirable, but not required.
• 7-10+ years of management and leadership experience
• Strong accounting background or experience desirable.
• Experience with interpreting and analyzing financial data and reports.
• Proficiency with Microsoft Word and Excel required.