Practice Member Experience Specialist - Vero Health Center
West Des Moines, IA
About the Job
Vero Health Center in West Des Moines, IA is actively seeking a talented full-time Practice Member Experience Specialist to assist our front desk. Are you BUBBLY and OUTGOING? Do people say you are the life of the party!? Do you find fulfillment through helping others? Is providing excellent customer service one of your strongest skills? If so, please continue reading!
WHY YOU SHOULD JOIN OUR TEAM
We are a leading health company that invests in our team and offers real opportunities for career growth. We pay this full-time Practice Member Experience Specialist a competitive pay of $18-$22 an hour. Our team also enjoys great benefits, including 4 weeks or 20 days of paid time off per year, which includes 12 flex days and 8 paid holidays, a 401k plan (after one year of employment), birthday gifts, bonuses on work anniversaries, group discounts for health, vision and dental, complementary care for you and immediate family in your house, and fun team outings and lunches. We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading!
Our office hours are Monday and Thursday 9:00am - 6:00pm, Tuesday hours will rotate between the early shift (7:00am - 9:00am) and the later shift (4:00pm - 6:00pm), Wednesday 7:00am - 4:00pm, and Friday 7:00am - 2:00pm. We are closed Saturday and Sunday.
We have been rated the top West Des Moines health center for helping our patients live the lives they deserve through a natural, effective, and state-of-the-art approach to holistic health. Our vision is to see all humans living life at their highest potential. We believe true health comes from focusing on the root cause of one's health conditions.
We are a faith-based, mission-driven company who is on a mission to empower everyone to be the greatest version of themselves. There is no greater joy than witnessing our patients experience hope and healing in our office. With that aim in mind, we strive to embody the following core values as a clinic and team:
- Communication
- Excellence
- Commitment to serve
- Teamwork and accountability
- Willingness to take initiative
- Desire to constantly grow
- Enthusiasm
- Passionate Belief
ARE YOU A GOOD FIT?
We are looking for someone who has excellent communication and customer service skills that can solve issues for clients with professionalism and patience. Ask yourself: Are you organized and detail-oriented? Do you find fulfillment through helping others? Do you have a high level of awareness? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this Practice Member Experience Specialist position today!
WHAT WE NEED FROM YOU
As a Practice Member Experience Specialist for us, you utilize your excellent customer service skills and run the front desk of our office. You're a vibrant and positive individual who is the first person that our patients see when they arrive at our clinic. You are eager to help and assist them in any way you can. You guide clients, work on the computer, and keep your workspace clean. With a smile, you keep up with the fast pace and enjoy meeting new people and helping make their experience at Vero the best. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!
- Basic proficiency with computers - we are an electronic office
- 3+ years of customer service experience preferred
- Skills such as High Level of Awareness/ Organized, Problem Solving, Multi Tasking/ Calmness Amongst Chaos, Personable/Communication, Boldness/Confidence
Apply today!
Location: 50266