Office Coordinator - Actalent

Job Title: Office Coordinator

Job Description

The Office Coordinator ensures the efficient operation of the assigned office by providing daily guidance to front desk and clinical staff, and supporting senior management.

Responsibilities

• Communicate daily schedules to staff, including assignments to providers and paperwork; adjust assignments as needed.

• Assist employees with daily operational issues and troubleshooting; serve as an expert on practice procedures and software systems.

• Monitor supply inventory and cosmetic stock weekly, placing orders as necessary.

• Ensure timely and accurate completion of tasks such as scanning, referrals, co-payments, and managing credit cards on file.

• Stay updated on industry best practices, regulatory requirements, EMA, and other software applications.

• Assist in training new employees and provide ongoing training for all staff as directed by management.

• Keep Operations Supervisors informed of issues and help resolve them; contribute to employee performance reviews.

• Monitor provider schedules to ensure they are fully booked and cancellations are managed; inform front desk staff of any additional provider availability.

• Oversee collections to ensure front desk staff collect appropriate payments at the time of service.

• Identify process issues and improvement opportunities, communicate them to management, recommend solutions, participate in planning, and implement changes.

• Address employee questions and concerns, such as job dissatisfaction, conflicts, and leave requests, referring to management as needed.

• Assist in interviewing and hiring staff at the request of management.

• Perform front desk duties as needed during staff absences or high workload periods.

• Perform additional duties as assigned.

Essential Skills

• Medical assisting

• EMR

• Medical

• RMA

• Patient care

• Medical office experience

• Office manager/coordinator experience

• Lead MA or Lead Receptionist

• Health care

• Appointment scheduling

• Medical terminology

• Blood pressure

• Dermatology

Additional Skills & Qualifications

• 3+ years experience in a medical office setting

• Dermatology experience

• Specialty or MOHS experience

Work Environment

Very busy and fast-paced environment in a dermatology setting. The practice has 10 total offices and is constantly growing with new providers.

Schedule: Monday-Friday 8:00 AM - 4:00 PM.

Pay and Benefits

The pay range for this position is $20.00 - $26.00

• Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hamden,CT.

Application Deadline

This position will be accepting applications until Dec 13, 2024.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.