Office Clerk - Home Health - Medi-Plex Healthcare Professionals

The office clerk will handle various functions including:

- facilitate intake, admissions and utilization review process
- Respond to inquiries within 24 hours of incoming contact
- Schedule/complete preadmission assessments and communicates recommendations to patients/families.
- Collaborate with clerical staff to ensure appropriate recommendations and admissions.
- Coordinate admissions and transfers between levels of care.
- Communicate projected admissions and updated projection sheets to Patient Accounts Representative in a timely fashion.
- Perform insurance benefit verifications, disseminating the information gathered to patient/families/appropriate and staff.
- Ensure all medical admission documentation is gathered from outpatient sources prior to patient admission.
- Secure initial pre-authorization for treatment for patient admissions.
- Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment for patients.
- Coordinate and facilitates peer to peer reviews when needed.
- Collaborate the results of peer to peer reviews with entire multi-disciplinary treatment team.
-Provide accurate and ongoing assessment of patient’s status in the intake and utilization process. Responds to and communicates this appropriately through verbal and written communication.
- Communicate treatment recommendations to and coordinates with outpatient treatment teams.
- Provide clear and accurate documentation of all contacts with prospective patients, family members, referral sources, payors, etc.

Qualifications:
High School diploma/GED required; Bachelor’s degree preferred.
Valid LPN license to practice in the State of Missouri.
Excellent organizational, written and communication skills.
Must have the ability to multi-task and pay close attention to detail.
Strong basic computer skills, including emailing and proficiency in Microsoft Word and Excel.
Demonstrated ability to prioritize multiple tasks and coordinate filing projects.
Ability to work individually and in a team environment.
Ability to be able to lift 40 lbs, bend over to reach bottom drawers of the file cabinets, and step up on a stool to reach above a 5 drawer lateral file cabinet.
Must be registered on the Family Care Safety Registry (FCSR) - $15.25 fee (Cash or Money order only).
Must possess a second form of ID (Social Security Care or Birth Certificate).