OTR Dispatcher at MX Logistics

Overview:

Join our dynamic team as an Asset Over the Road Truck Dispatcher and play a crucial role in facilitating the movement of goods across long distances. We are seeking a highly organized and proactive individual with a passion for logistics and a commitment to delivering exceptional service to our clients. If you thrive in a fast-paced environment and enjoy the daily interactions with your drivers and clients, we want to hear from you!!

Responsibilities:

• Plan optional routes for drivers on delivery deadlines, traffic conditions, and vehicle capacities.

• Cover back-hauls in a strategic manner by planning and coordinating with brokers.

• Coordinate the assignment of freight to available drivers and trucks, ensuring efficient utilization of resources.

• Maintain regular communication with drivers to provide updates on routes, weather conditions, and delivery instructions.

• Act swiftly to resolve logistical challenges or delays that may arise during transit, minimizing disruptions to delivery schedules.

• Ensure compliance with transportation regulations and safety standards, including hours-of-service regulations and handling protocols.

• Provide exceptional customer service  to clients by promptly addressing inquiries, tracking shipments, and resolving issues related to delivery schedules or cargo conditions.

• Prepare and maintain accurate documentation related to shipments, including bills of lading, delivery receipts, and customer paperwork.

• Identify opportunities for process improvements and cost savings within the dispatching operations.

Qualifications:

• Previous experience in transportation, logistics, or dispatching required.

• Strong organizational skills and attention to detail.

• Excellent communication and interpersonal abilities.

• Proficiency with dispatch software and GPS navigation systems.

• Ability to work efficiently in a fast-paced, deadline-driven environment.

• Knowledge of transportation regulations and industry best practices.

• Flexibility to work 8 – 10 shifts.