Nursing Home Administrator (Healthcare Services Director) - National Lutheran Communities & Services

Do you have the leadership skills and compassion to guide a team in providing exceptional healthcare services? We're seeking a Nursing Home Administrator to lead our interdisciplinary team and enhance the lives of our residents and their families. Working at The Village at Rockville offers the unique opportunity to make a meaningful impact on our residents. This fulfilling role allows you to build strong relationships with residents and their families, fostering a sense of community and belonging. Your efforts directly contribute to the well-being of others provides a profound sense of purpose. In this role, you'll have the opportunity to:

• Embrace and exemplify NLCS’ core values in all actions and decision-making processes
• Create an environment where residents and team members can thrive, find meaning, and continue to grow, aligning with the goal of fostering purposeful living
• Serve as a role model for upholding company policies and procedures, fostering a culture of compliance and accountability
• Plans, develops, organizes, implements, evaluates, and directs the Healthcare Services programs and activities
• Assist department health care leaders in the development and use of departmental policies and procedures and establish a rapport in and among departments
• Interprets Healthcare Services policies and procedures for team members, residents, family members, visitors, government agencies, etc., as necessary
• Represent the Healthcare Services in dealings with outside agencies, including governmental agencies and third-party payers, or provide an authorized representative of the Healthcare Services when unable to attend such meetings
• Make routine inspections of the Healthcare Services to ensure that established policies and procedures are being implemented and followed
• Oversee Healthcare Services surveys (inspections) made by authorized government agencies and ensure horizontal accountabilities for all other departments as required for the survey process
• Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the governing board and others as required
• Maintains a close liaison with residents, guests, families, and POAs
• Participates on various committees such as the Resident or Family Council Meetings
• Lead the Quality Assurance Performance Improvement (QAPI) Committee in developing and implementing appropriate plans of action to correct identified quality deficiencies
• Establish relevant Key Performance Indicators for healthcare functional areas and monitor and report performance and progress towards targets
• Consult with department leaders concerning the operation of their departments to assist in eliminating/correcting problem areas and/or improving services
• Assist the Executive Director in identifying and promoting cross-training and cross-utilization of team members
• Ensure that high standards of care and safety are maintained; participate in implementing improvements in the Healthcare Services operations as required
• Authorizes the purchase of equipment/supplies in accordance with established NLCS purchasing policies and procedures
• Directly oversee the community clinic, inpatient and outpatient rehabilitation services, skilled nursing, and assisted living departments
• Prepares an annual operating and capital budget for approval by the executive director and finance and allocates resources to carry out the programs and activities of the Healthcare Services
• Reviews and interprets monthly financial statements and provides such information to the executive director and governing board
• Keeps abreast of economic conditions and/or situations, makes adjustments as necessary to ensure the continued ability to provide quality care
• Develops and implements a survey-ready program, ensuring that the highest quality of care and quality of life are offered to all residents in collaboration with all constituents, including residents, team members, and families. Survey-ready means leading the community to comply with federal and state regulations related to healthcare services
• Assist the executive director as needed with new projects that will require multi-departmental collaboration or task forces
• Builds and fosters productive working relationships with other senior leadership team members
• Oversee and lead a dynamic team, providing regular coaching and support to enhance performance; conduct stay interviews to gauge employee satisfaction and retention, and manage payroll processing to ensure accurate and timely compensation for all team members, and other supervisory responsibilities

Requirements

Job requirements are:

A valid Nursing Home Administrator's license in the state of employment

A bachelor’s degree in healthcare administration, business administration, or a related field is required; a master's degree is preferred

Five years of experience in a skilled nursing care facility or in a supervisory capacity within a hospital setting, with a focus on skilled nursing services

Two years of supervisory experience in a life plan community setting

The ideal candidate will possess:

We're looking for someone who will embrace our core values and lead by example, build meaningful relationships with residents, families, and team members, and navigate the complexities of healthcare management with confidence and creativity.

• Strong leadership and communication skills
• A deep understanding of healthcare regulations and best practices
• The ability to foster a culture of compassion and excellence
• A passion for improving the lives of seniors

Benefits

• Competitive Salary: Enjoy a salary that reflects your expertise and contributions
• Next Day Pay: Experience financial flexibility with our innovative next day pay option, allowing you to access your earnings when you need them
• Tuition Reimbursement: Invest in your future! Receive up to $4,000 annually for tuition reimbursement to support your professional growth and development
• Generous PTO: Start with the ability to earn up to 6 weeks of paid time off in your first year, so you can recharge and enjoy life outside of work
• Retirement Savings: Secure your future with our 403(B) retirement plan featuring employer matching to help you grow your savings
• Comprehensive Health Plans: Choose from multiple medical, dental, and vision plans tailored to fit your needs and those of your family
• Life and Disability Insurance: Enjoy peace of mind with employer-paid life and disability insurance, ensuring you and your loved ones are protected
• Pet Insurance: Because we know pets are family too, we offer pet insurance to keep your furry friends healthy
• Fitness Programs & Gym Memberships: Stay active and healthy with access to fitness programs designed specifically for older adults, along with gym memberships that promote wellness
• Team Member Recognition Program: Be celebrated for your hard work! Our recognition program acknowledges and rewards your contributions
• Mentor program: Designed to provide guidance and support as you navigate your career path, helping you develop your skills and achieve your professional goals
• Discounted Team Member Meals: Enjoy delicious meals at a discounted rate while you’re at work!
• Career Development Opportunities: We’re committed to your growth! Take advantage of numerous career development opportunities to advance in your career

If you're ready to make a lasting impact in senior care and grow your career in a supportive environment, we want to hear from you. Apply now and be part of a team that's dedicated to enriching lives and setting new standards in senior care!

Job Type: Full-time, Exempt

Salary range is per $135-$185k year and is based on skills and experience.