Network Engineer - AMERICAN SIGNATURE INC

At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 120  family-owned and operated stores. As a Network Engineer you are a part of this family and critical to our success. The Network Engineer is a thought leader that is responsible for owning the design and integrity of American Signature’s internal network and telecom environments, including customer-facing hosted and cloud environments. This person will be responsible for implementing and testing complex infrastructure in support of our customer needs.  They must successfully demonstrate the skills required to provide maintenance to network infrastructures to protect productivity, mitigate threats, and reduce costs. They are responsible for proactive monitoring, alerting, and resolution. This position reports to the IT Network manager

Why you’ll want to join our team:

• Join a historic, family-owned business that has helped furnish the lives of customers for nearly 80 years
• Comprehensive medical, dental, and vision benefits & 401K plan
• Our team members are encouraged to develop and move into more challenging roles as their career progresses.
• Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What your day will look like

• Provide technical services and support for the following areas:
• • Network level: WAN and LAN connectivity, routers, firewalls, and security
  • Maintenance of cloud and network infrastructure
  • Remote monitoring of system alerts and notifications
• Participate in a Cisco Meraki enterprise-wide network design, hardware installation, and maintenance
• Monitor network health using tools such as; Cisco Meraki dashboard, Logic Monitor, and OPTX dashboard
• Perform network assessments
• Participate in the administration and maintenance of the remote monitoring and management system: respond to alerts, monitor dashboard, and periodic system review
• Document maintenance for all network infrastructure
• Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
• Be available for other team members and coach them to resolution
• Exhibit proficiency with WAN, LAN topologies
• Have knowledge of telecom circuit ordering, installation, and troubleshooting
• Demonstrate knowledge of internal voice / data wiring * including Cat 6 and fiber
• Multi-task and communicate effectively to internal and external clients and manager
• Work in a self-directed manner recognizing urgent and important matters
• Work independently, prioritize assigned work, and proactively address issues in an effective manner

Requirements: 

• 5+ years of IT networking experience, as well as broad engineering experience in a wide range of technology solutions, mostly focused on network & voice
• Must have experience with:
• • Switching (Capacity Planning & VLAN’s)
  • Routing (OSPF, RIPv2, BGP)
  • WAN Technology (MPLS, VPN, SD-WAN)
  • Voice Technologies (POTS, VoIP, SIP Trunking)
  • Cisco CCNA/CCNP/CCIE
• Knowledge of Cisco network equipment and Fortinet Firewalls
• Knowledge of advanced network services, ie IP Multicast, QOS, etc.
• Experience supporting video and audio-conferencing bridges
• Track record of servant leadership; serving others and putting team goals first
• Proactive approach; identifies and solves problems
• Adaptability; flexible to changing market forces and shifting priorities
• Experience managing change in large and complex environments
• Ability to break down complex ideas and communicate them in simple and easy to understand ways
• Match our values: Serve Others and Own it