Mitigation Project Manager - Talent HACS

Mitigation Project Manager
(Client Confidential - Represented by Talent HACS)

About Us:

At Talent HACS, we connect exceptional talent with companies dedicated to making a difference in their communities. Were proud to represent a family-owned restoration company with over 42 years of expertise in disaster recovery and property renovations. This trusted leader in the restoration industry specializes in providing 24/7 emergency response services to homes and businesses, including fire, smoke, water, wind, and mold damage recovery.

Their mission is clear: deliver superior customer service and set the standard for professionalism in the industry. Known for their collaborative, family-oriented company culture, they are looking for a dedicated and experienced Mitigation Project Manager to join their growing team.

Job Description:

We are seeking an experienced Mitigation Project Manager to oversee emergency response and restoration projects. In this role, you will manage disaster recovery jobs from inspection to completion, ensuring top-quality service and customer satisfaction. Flexibility is essential as the nature of this work requires availability to respond to emergencies, including nights, weekends, and holidays.

Key Responsibilities:

Project Management:

• Inspect new loss sites to assess damage and plan mitigation work.
• Meet with customers to explain the claim process, restoration scope, and timelines.
• Maintain oversight of ongoing jobs through consistent communication and on-site inspections.
• Prepare detailed written estimates using Xactimate and review estimates from other project managers for accuracy.
• Ensure job profitability by monitoring project budgets and maintaining appropriate margins.
• Communicate regularly with all parties involved in claims, including property owners, referral sources, adjusters, agents, and team members.
• Provide job updates during weekly Production Meetings.

Labor Management:

• Coordinate staffing for mitigation jobs, including scheduling technicians and subcontractors.
• Issue clear daily work orders to technicians, detailing project scope, required equipment, materials, and any customer-specific needs.
• Maximize labor resources through efficient planning and advanced scheduling.

Customer and Team Relations:

• Maintain a professional and positive attitude when interacting with customers and staff.
• Clearly communicate the restoration process and insurance carrier procedures to customers, ensuring they remain informed and updated throughout the project.
• Proactively manage customer expectations while reinforcing the priority of customer satisfaction.
• Keep insurance adjusters and other stakeholders informed of claim progress.

Qualifications:

• High school diploma or equivalent (preferred).
• Minimum of 2 years of experience in project management, preferably in the restoration or construction industries.
• IICRC certifications (required).
• Proficiency in Xactimate and understanding of the restoration claims process.
• Strong organizational, leadership, and communication skills.
• Ability to work flexible hours, including nights, weekends, holidays, and on-call shifts as needed.

Compensation and Benefits:

• Competitive pay based on experience.
• Comprehensive benefits package, including:
  • 401(k) with company matching.
  • Health and dental insurance.
  • Paid time off.
  • Retirement plan.
• Opportunities for career growth within a supportive and team-oriented environment.

Schedule:

• Full-time position.
• Includes an 8-hour shift with flexibility for overtime and on-call availability.

Why Join Us?

This is your opportunity to join a trusted, family-oriented company that values professionalism, teamwork, and customer care. As a Mitigation Project Manager, you'll play a key role in helping families and businesses recover from disasters while contributing to the continued success of an industry leader.

Equal Employment Opportunity Statement:

We are committed to fostering an inclusive workplace where all employees and applicants are treated with respect and fairness. Our client provides equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Ready to Apply?
Take the first step and submit your application today!

For more information, contact us at careers@talenthacs.com.