Mgr, Tech Sales-Procelys - Lifelancer

Position Overview

Reporting to the Regional Business Director, North America (NAM) based in Milwaukee, WI, you will be responsible for managing the customer interface for all Procelys sales activities at your assigned accounts, primarily in the eastern US. Together with our Technical Services Manager and the rest of your internal stakeholders, it will be your job to understand the technical and operational needs of our customers, to develop and present solutions based on Procelys products and resources, to communicate effectively and clearly to customers and teammates alike, and to ensure the successful implementation of our business plan.

Duties and Responsibilities include :.

• Follow the Procelys NAM business plan to achieve budgeted revenue and profitability targets in your defined territory and with your specified accounts
• Contribute to the development of the annual sales budget
• Use your knowledge of fermentation science and manufacturing to work across commercial, production and RD teams within our customers to understand their needs and deliver technical solutions
• Develop application knowledge in each of our key market segments (biopharma, food feed, cultures probiotics, renewable chemicals, and bio-agriculture) to communicate credibly with our customers, through training and conference participation.
• Plan and organize, together with our Technical Services Manager, laboratory projects that demonstrate the performance of Procelys products; deliver and communicate laboratory results and conclusions.
• Provide monthly reporting of customer activities, opportunity management, territory challenges, and customer forecasts into our industrial SOP demand plan.
• Utilize CRM (SAP C4C) to report and record all relevant customer interactions and contacts
• Participate in conferences and trade shows to promote Procelys products and to help develop the Procelys brand within our targeted markets
• Collaborate and organize effective communication plans with your internal partners in supply chain, customer service, regulatory, and quality to ensure Procelys delivers high levels of service to our customers
• Work with marketing and product management to identify, prioritize and target new customers for sales attention
• Identify, help define, and manage customer expectations around technical projects that are needed to develop sales, strengthen our competitive position, and deliver new value to our customers
• Support and manage distribution partners as necessary
• Collect and report competitive intelligence from the market
  
  
  

Supervisory Responsibilities

None.

Education and Experience

Bachelor’s degree (4-year accredited college) in life sciences field (e.g. microbiology, biochemistry, fermentation science, chemical engineering, food science, or similar), with 8+ years of B2B technical sales experience. BS/BA in Business with appropriate successful sales experience in industrial biotechnology or fermentation is also acceptable.

Competencies and Skills:

To perform the job successfully, an individual should have the following competencies and skills:

• Proven, successful track record in B2B technical product/ingredient sales
• Strong professional sales skills in the areas of reporting, account and territory planning, prioritization, project management, time/task management, and conflict resolution.
• The ability to develop a deep understanding of the Biotech market (food and feed bio-ingredients, biopharma, cultures, probiotics, bio-agriculture and enewable chemicals) and the relevant distribution channels.
• Ability to define and drive projects internally and externally
• Superior relationship management, negotiation and people skills.
• Comfort and an appreciation for working with a diverse group of international business colleagues, and an understanding of the challenges that accompany communications across language barriers and differing cultures
  
  
  

Travel

Within North America (internal meetings, customer visits, and conferences). Occasional international meetings with Global BU.

Language Skills

English (speaking, reading and writing)