Mgr Room Chef - Rivers Casino
Philadelphia, PA 19125
About the Job
Essential Duties and Responsibilities:
- Provide prompt, friendly, and courteous service of food and beverage to all our guests.
- Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
- Evaluate, reward and discipline kitchen personnel as appropriate.
- Utilize the Five Mother Sauces.
- Orient and train kitchen personnel in property and department rules, policies and procedures.
- Train kitchen personnel in food production principles and practices. Establish quality standards for all menu items and for food production practices.
- Plan and price menus. Establish portion sizes and standards of service for all menu items.
- Maintain clean work areas, utensils, and equipment.
- Prepare food in a safe manner dictated by company standards and policies.
- Schedule kitchen employees in conjunction with business forecasts and predetermined budget. Maintain payroll records for submission to payroll department.
- Control food costs by establishing purchasing specifications, storeroom requisition systems, product storage requirements, standardization recipes and waste control procedures.
- Train kitchen personnel in safe operating procedures of all equipment, utensils and machinery.
- Attend all necessary training meetings.
- Assist in other projects, as directed.
- Relay all guest complaints and or compliments to manager or supervisor on duty.
- Responsible for creating and maintaining a safe working environment.
- Provides exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintains a professional work environment with supervisors and staff.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
- Can execute all job duties of the Sous Chef
- All other duties as assigned
- A minimum of three years in a food preparation position.
- Computer knowledge a plus.
- Knowledge of steak temperatures.
- Must have successfully completed and maintain certification in "Serv-Safe" (Food Sanitation Management) within 120 days of employment.
- Previous customer service experience preferred.
- Must possess excellent communication skills.
- Must have the ability to deal effectively and interact well with the customers and employees.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Must be able to be approved for and maintain a valid gaming license.
- Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
- Work nights, weekends and holidays as required.
- Employment is contingent upon a favorable outcome of a background investigation and drug screening.
- Ability to communicate with Team members and guests
- Ability to be a TEAM player
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing
- Regularly required to see, talk or hear; stand; use hands to finger, handle, or feel; reach with hands and arms.
- Must occasionally lift and/or move up to 25 pounds.
- Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.
Source : Rivers Casino