Patient Accounts Representative - 2nd Shift - Remedi SeniorCare

Remedi SeniorCare is currently looking for enthusiastic, motivated and talented individual to join its Patient Accounts team. The Patient Accounts Representative is primarily responsible for receiving and processing all new admissions and readmissions. As the gatekeeper, individuals will generally serve as the first point of contact for facility customers to ensure that all demographic and payer information is received for timely delivery of medications. He/she will also be responsible for processing census changes.   

• Process all admission demographic and billing information and ensure completion before sending to other departments for medication order entry, processing and delivery. Ensure that resident demographic information is requested as needed and received timely. Obtains any missing information within 24-48 hours and complete patient profile.
• Triage, accurately process and forward/complete admission information from an electronic queue.
• Verify and ensure receipt of insurance cards and Pharmacy Enrollment Agreement.
• Verify and prioritize work based on operations and billing department deadlines.
• Process and accurately work facility discharges.
• Work in collaboration with appropriate departments to address any coverage issues prior to order processing. Includes, but is not limited to insurance verification, additional documentation or follow-up as needed with facility or physician.
• Ensure that all responsible party information and contact information is verified and entered in the patient chart.
• Processes daily census related to admissions, discharges/deaths, room changes, and complies with all department policies and procedures.
• Establish relationships with appropriate staff in customer facilities to further ensure that timely information is received on new admissions and census changes.

• High school diploma or GED equivalent.
• Familiarity with insurance and claims is preferred
• Minimum of one year of experience in patient demographic entry and/or medical patient intake preferred.
• Excellent general computer skills / typing skills

Schedule: Schedule to include days, evenings and weekends.

Remedi SeniorCare is a great place to work! Our successful candidates will enjoy a comprehensive benefits and compensation plan along with the surroundings of our climate-controlled work site.

We serve people. Our focus is improving the quality of life for people who reside in long-term care facilities and the people who care for them. If you believe in our mission and values, and would like to be a part of a growing company at the forefront of providing revolutionary, high-tech long-term care pharmacy solutions, APPLY NOW!