Medical Office Specialist - Mercy Medical Center

Overview:

****This PART-TIME position will support Western Maryland areas including, but not limited to Hagerstown and Frederick.*****

 

The Medical Assistant/Medical Office Specialist provides Front/Back office duties to various gastroenterology providers in an outpatient setting. Open to individuals who have finished their Medical Assistant (MA) program or those in need of clinical hours before starting graduate school (18-24 months required). This position is a traveling Medical Assistant/Medical Office Specialist who will be primarily supporting providers at offsite clinic locations in the Western Maryland area. This position will likely NOT support the Downtown Baltimore Hospital location.

 

The general schedule will be:

• In Frederick: 1^st, 3^rd and 4^th Wednesday of the month
• In Hagerstown: 3^rd Monday and 2^nd Friday of the month

Responsibilities:

Front Office Duties:

• Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.
• Schedule and confirm patient appointments and procedures 
• Verify patient insurance information and collect co-pays or fees as needed.
• Answer phone calls, respond to inquiries, and provide information to patients and other callers.
• Complete patient check-in and check-out processes.

Back Office Duties:

• Take patient vital signs, record medical histories, and update electronic health records (EHR).
• Administer injections and immunizations as directed by healthcare providers. (on-site training provided)
• Perform basic laboratory tests, including specimen collection and processing.
• Provide patient education and instructions as directed by healthcare providers.

Qualifications:

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:
• High School Diploma or GED
• A minimum of one-year experience, preferably in a medical office setting.

SPECIFIC REQUIREMENTS

• Certification Requirements:
• CPR-preferred

• Knowledge, Skills and Abilities:
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
• Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Epic 
• Must be able to read, write, and speak the English language in an understandable manner.
• Excellent organizational skills and attention to detail.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Ability to multitask and work efficiently in a fast-paced environment.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

• Other Requirements:
  • Will be required to travel to satellite offices including but not limited to:
    • Hagerstown
    • Frederick

Min:USD $18.66/Hr.Max:USD $30.79/Hr.Benefits:

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement:

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.