Medical Assistant (MA) - Primary Care, Float - Alice Peck Day Health System

• POSITION STANDARDS
  • Certified Medical Assistant (AAMA) preferred.
  • One year of previous experience in office or outpatient ambulatory care setting.
  • Strong communication, organizational and interpersonal skills.
  • Demonstrated ability to work well as a member of a team.
  • Computer skills strongly preferred.
  • Flexibility and tolerance to handle multiple demands and priorities across Primary care and women’s care clinic.
  • Current BCLS certification required within 30 days of hire.
  • Medical Technicians Registration RSA 328-1:7
• POSITION PHYSICAL REQUIREMENTS
  • Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.
    • Physical Activity:
      • Daily demands may vary dependent on specific duties performed.
    • Upper Extremity:
      • Up to 75% to 100% of a day may be spent standing/ambulating.
      • Up to 30% to 40% of day may be spent working in a repetitive motion activity including use of computer and keyboard to access and input information.
    • Push/Pull/Lift/Carry:
      • Must be able to effectively communicate in person and over the telephone.
      • Visual and auditory skills essential to perform patient assessment duties.
      • Fine motor control may be important to perform injections or other procedures.
      • May bend, stoop, or reach to retrieve materials or supplies, push or pull up to 50 pounds.
      • Some travel may be necessary to attend meetings or training
• PART TWO: FUNCTIONAL RESPONSIBILITY

  • Position Objective

    • Under general supervision of the Registered Nurse and direct clinical supervision of a medical clinician, the Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) performs a variety of administrative and clinical tasks that promote optimum patient care and satisfaction while enhancing clinician and practice effectiveness.

  • Performance Expectation

    • Under direction from MD, Practice Director or RN, performs as a team member under the PFCC methodology and practice.
    • Manage the flow of patients and paperwork through the practice by preparing the patient's electronic or paper medical record for his/her visit, completing health forms, researching and calling in prescription renewals per clinician's written instructions, notifying patients of normal test results following clinician review and sign off, greeting/discharging and assisting patients, and providing pre/post visit instructions per practice/clinician guidelines.
    • Prepare exam/treatment room, conduct brief interview per clinician guidelines, obtain and document vital signs, perform and document basic screening/diagnostic measures and collect and process specimens according to Practice guidelines.
    • Assist and chaperone clinicians during examinations, procedures and treatments.
    • Perform and document clinical procedures per established hospital policies and practice standards and guidelines.
    • Maintain the cleanliness and general appearance of work, examination, and treatment areas; clean, disinfect, sterilize, and maintain equipment and instruments following universal precautions, infection control, and hazardous waste removal practices.
    • Stock exam/treatment rooms, order equipment and supplies according to organization and practice guidelines, and maintain adequate quantities to meet practice demands; dispose of contaminated supplies and materials in the prescribed manner.
    • Performs routine (daily/ weekly/ monthly) cleaning and calibration checks for medical equipment.
    • Maintains provider schedule and keeps provider aware of the same. Assists with the provider in all aspects of patient flow. Communicates with the patients any delays or needs to reschedule.
    • Assist with answering telephones, taking messages, scheduling appointments, tests or procedures, arranging referrals, and performing other administrative duties to meet the needs of patients, co-workers and the practice.
    • Perform skills and procedures outlined within Scope of Practice for CMA/RMA after documented demonstration of competency, as defined by organizational or practice standards.
    • Prepares and administers injections/immunizations per clinician's written order upon successful completion of Immunization Administration module and demonstrated competency. CMA/RMA may not administer medications, blood products or controlled substances.
    • Recognize limitations and seek advice and direction from MD, PA or RN.
    • Demonstrate technical and interpersonal skills necessary to complete job responsibilities.
    • Acquire new knowledge and skills to remain current in practice.
    • Willingly perform other duties as required or assigned.

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