Medical Assistant I - Appalachian Regional Healthcare System

Position Overview
Are you passionate about patient care and making a difference in a healthcare setting? Join UNC-Appalachian as a Medical Assistant I, an integral part of our team dedicated to delivering exceptional, patient-centered care. This role combines clinical and administrative responsibilities to ensure smooth operations in our outpatient medical offices.

You’ll work under the clinical supervision of healthcare providers and the general guidance of a designated manager or supervisor. Together, we uphold our mission, values, and standards of excellence, creating a positive and collaborative environment for patients and staff alike.

Why Join Us?

• Mission-Driven Culture: Be part of an organization committed to compassionate, high-quality care.
• Professional Growth: Opportunities to gain certification and develop in a supportive team environment.
• Competitive Compensation: Starting pay ranges from $16.00 per hour, based on education, experience, and certification.

Key Responsibilities

• Perform clinical tasks such as taking patient vital signs, preparing patients for examinations, and assisting providers during procedures.
• Manage administrative duties, including scheduling appointments, maintaining accurate medical records, and verifying patient information.
• Provide outstanding customer service by addressing patient inquiries and ensuring a welcoming, professional environment.
• Adhere to organizational policies, safety protocols, and infection control measures.
• Collaborate effectively with healthcare providers and support staff to ensure optimal patient care.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Previous experience in a healthcare or clinic setting preferred but not required.
• Certifications:
  • Basic Life Support (BLS) certification from the American Heart Association required at the time of hire.
  • RMA, AAMA, or CCMA certification required within one year of hire.

Skills and Abilities

• Strong organizational and multitasking skills to manage clinical and administrative tasks efficiently.
• Excellent communication and interpersonal skills to interact effectively with patients, providers, and team members.
• Attention to detail and commitment to accuracy in clinical and administrative tasks.
• Basic knowledge of medical terminology and familiarity with electronic health records (EHR) systems.

Physical Demands

• Ability to stand, walk, and sit for extended periods.
• Lift and carry medical supplies or equipment, occasionally up to 50 pounds.
• Perform repetitive motions, including bending, stooping, and reaching.
• Manual dexterity for operating medical equipment and performing procedures.

Working Conditions

• Work in a clean, well-maintained indoor clinical environment.
• Regular interaction with patients, healthcare providers, and support staff in a professional and collaborative setting.
• Exposure to medical equipment and instruments, adhering to infection control and safety protocols.
• Compliance with established work schedules, which may include evenings and weekends.

Join Our Team
If you’re a dedicated and compassionate professional eager to grow in a dynamic healthcare environment, we invite you to apply. Be part of a team that values excellence, collaboration, and patient-focused care.

About Appalachian Regional Healthcare System

Appalachian Regional Healthcare System (ARHS) is the leading healthcare system in the High Country of North Carolina. Committed to building a healthier community and simply Making Life Better, ARHS offers access to three hospitals, thirteen medical offices and twenty-two outpatient services. ARHS strives to continuously provide all members of the community with access to the best possible medical treatment, illness prevention, research, and wellness education. Visit apprhs.org for more information.

About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org

Appalachian Regional Healthcare System is committed to equal employment opportunities to employees and applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Discrimination and harassment of any type is prohibited. Employment at Appalachian Regional Healthcare System is contingent upon successful completion of a background and urine drug screen.

Want to know more? Contact Us!

recruitment@apprhs.org

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