Medical Assistant - Genesis Health System

Position Title: Medical Assistant



Department: Davenport Headache Clinic







Purpose: Supports and participates in the provision of safe, effective and culturally competent care for clinic patients under the supervision of the practitioner. In addition, provides clerical support for clinic operations and actively participates in quality monitoring and performance improvement activities.







Report To: Site Supervisor







Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.







Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated.







Key Relationship: Co-workers/Health System Employees, General Public/Visitors/Volunteers, Patients, Families, and Significant Others, Outside Agencies/Other Health Care Providers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Vendors/Clients, Third Party Payors/Insurance Companies, Auditors/Review Agencies







POSITION SPECIFICATION







Education: High school plus additional course work up to 1 year







Field Of Study: Medical Assistant







Special Training: Basic Life Support







Training Preferred:







Licensure/Registration: Certified or Registered Medical Assistant within 12 months.







Experience: More than 5 years experience required.







Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.







Working Conditions: There is limited exposure to moderately adverse and undesirable environmental conditions. There are some health and safety risks. Position may require safety equipment and precautions. The amount of time the employee may experience these moderate conditions is limited to 35% or less of their work day.







Possible Exposure to Blood Borne Pathogens: Yes







Miscellaneous: