Medical Assistant, Charleston Plastic Surgery - Charleston Plastic Surgery

Seeking a certified Medical Assistant to join our team at Charleston Plastic Surgery, a premier practice specializing in full-body cosmetic and reconstructive procedures!

At Charleston Plastic Surgery, we are inspired by a passion for exceptional patient care and aesthetic wellness. For decades Charleston Plastic Surgery has been at the forefront of plastic surgery in the Charleston area. Our team includes two board-certified plastic surgeons, a nurse practitioner, and a licensed esthetician, all dedicated to helping patients achieve their aesthetic and reconstructive goals. Here we lead with compassion, direction, and focus so that we can provide our patients with phenomenal aesthetic and cosmetic care.  We define our ideal Clinic Support Specialist Medical Assistant by the following components-

1. Outstanding patient care- We strive to provide our patients with excellent customer service in addition to high-quality care. We believe that this is best achieved by our team’s consistent commitment to established workflows and processes.  We are dedicated to turning knowledge into action and consistently seek to improve our performance.
2. Team collaboration- Our team shares a common goal of providing the best possible overall patient experience.  This goal is only achieved through proper support of our providers and one another in creating this comfortable and reassuring experience for our patients.  A willingness to collaborate, share responsibilities, and take responsibility for the experience as a whole is an absolute must.
3. Personal Development- We are committed to continuous professional growth both as a team and individually. Members of our organization are encouraged to be creative and, while we value humility, they are empowered to share what they learn along their journey.
4. Flexibility and process improvement- As part of our healthcare organization, Clinic Support Specialist MAs need to demonstrate the flexibility to work in an ever-changing landscape as well as the implementation of revised workflows and technologies.  Maintaining the integrity of our processes is necessary to ensure the consistency of care for our patients across the organization.

As a Medical Assistant, you'll play a vital role in our patient-centered practice by:

• Assisting in patient care: Triaging, rooming patients, and assisting surgeons during consultations and procedures.
• Coordinating appointments: Managing patient check-in/check-out, scheduling follow-ups, and verifying insurance benefits.
• Administrative support: Scanning records, maintaining accurate documentation, and adhering to HIPAA and medical protocols.
• Supporting clinic operations: Preparing exam rooms, ensuring a clean and efficient workspace, and floating between the front and back office as needed.

What We’re Looking For:
Qualifications: Certified MA (CCMA, CMA, or RMA) with at least 1 year of experience. Previous experience in plastic surgery is preferred but not required

Skills: Experience using Microsoft products such as Word, Excel, SharePoint, PowerPoint, and Teams is a plus, as well as NextGen EMR, LeadingReach, and Rhinogram- we love technology! Previous experience/knowledge of Obagi, Jane Iredale, and Tizo skincare products a plus.

Professionalism: Strong organizational skills, a polished and professional demeanor, and the ability to communicate effectively with patients and team members.

Empathy and compassion: Ability to support patients through pre- and post-operative care with sensitivity and understanding.

Flexibility: Willingness to travel between our Mt. Pleasant and Summerville locations as needed.

What We Offer:
• Competitive compensation
• A supportive and collaborative work environment
• Opportunities for professional growth in a respected and growing field

Join us in delivering exceptional care and building lasting relationships with our patients. Apply now to become a valued part of the Charleston Plastic Surgery team!