Marketing Coordinator II - Planet Home Lending, LLC

Job Summary

The Marketing Coordinator II is a crucial member of the marketing team, responsible for ensuring smooth day-to-day operations by handling key administrative tasks and delivering outstanding support. This role involves managing a variety of marketing activities, including social media scheduling, assisting with design edits, coordinating business card orders, and managing swag requests.

Essential Duties and Responsibilities

• Administrative Support: Manages daily tasks to ensure smooth operations and assisting with general department needs.
• Customer Service: Acts as a point of contact for sales, employees, and other stakeholders, providing quick and effective responses to inquiries and requests.
• Scheduling Social Media: Coordinates and schedules posts across social media platforms, maintaining a consistent brand presence.
• Design: Makes requested quick edits to templated marketing collateral. Creates social media graphics for new employees and loan officers.
• Company Store: Oversees the inventory and orders of company-branded merchandise, ensuring smooth processes for purchasing and handling customer service inquiries related to store products.
• Event Support: Helps plan, coordinate, and execute company and branch events by managing logistics, assisting with setup, and ensuring the success of each event.
• Additional Responsibilities: Performs other duties as assigned. Contributes to various marketing initiatives and handle additional tasks as needed to support the overall success of the marketing department.

Position Requirements

Education

• High school diploma or GED equivalent required
• Bachelor’s degree in Marketing, Communications, or related field preferred

Experience

• Minimum 1-2 years of experience in marketing, communications, or administrative support role. Experience can include internships, part-time jobs, or volunteer work in a similar capacity.
• Experience in customer service or client-facing roles, ensuring timely and effective communication with stakeholders.
• Basic experience with managing or scheduling posts on social media platforms (Facebook, Instagram, LinkedIn, etc.). Familiarity with social media management tools (e.g., Sendible) is a plus.
• Experience in administrative tasks such as organizing files, managing and maintaining documents or spreadsheets, and coordinating meetings or events. Proficient with tools like Microsoft Office (Word, Excel, PowerPoint), or other project management software (e.g., Monday.com) is useful.
• Basic knowledge of troubleshooting common technology issues (e.g., resetting passwords, managing access to online platforms, assisting with platform navigation).
• Experience in coordinating or assisting with company or team events, handling logistics, and managing communications.
• Experience working in a collaborative environment with cross-functional teams
• Basic design skills to create or edit marketing collateral such as social media graphics, banners, and flyers using Adobe Creative Suite (Photoshop, Illustrator).

Functional/Technical Skills

• Demonstrates excellent verbal and written communication abilities, effectively supporting internal and external communications.
• Maintains strong attention to detail while managing multiple tasks and projects simultaneously.
• Excels in project management, balancing and prioritizing multiple tasks to ensure timely completion.
• Thrives under pressure, consistently meeting tight deadlines with accuracy and efficiency.
• Capable of managing timelines and plans, ensuring alignment with overall goals.
• Possesses strong interpersonal skills, collaborating effectively with internal teams and external vendors to drive results.
• A strategic thinker with proven problem-solving skills, offering innovative solutions to challenges.
• A self-motivated, innovative professional who works independently or within a team to achieve objectives.
• Proficient in Microsoft Office, including Word, PowerPoint, and Excel.

Benefits

Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.