Market Director - Proud Moments ABA
Baltimore, MD 21276
About the Job
Overview
Grow your career with the industry leader in behavioral health – Proud Moments ABA.
As Proud Moments ABA experiences exponential growth, we are seeking a dynamic Market Director to manage growth of the Maryland market by providing leadership and guidance with employees, client relations and achieving administrative operational goals. The Market Director will be responsible for driving profit & loss by partnering with Center Directors and Center Managers to manage client scheduling, staff productivity, and controlling market operation expenses as well as administrative tasks including financial reports, KPI reviews, revenue (client) growth and cost containment.
Proud Moments ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Proud Moments is a haven of knowledge and expertise for parents of children diagnosed on the autism spectrum. We offer expert treatment, innovative techniques, and compassionate, child-centered care.
Responsibilities
As a Market Director at Proud Moments ABA, you'll be challenged to realize your leadership potential:
- Manage the day-to-day operations of an assigned geographic area.
- Provide leadership and guidance to location teams ensuring excellence in client service, operational and financial results.
- Build strong and productive partnerships with clients, clinicians and center based teams.
- Make effective decisions based on data analysis, organizational observations, and cost controls.
- Takes ownership by leading by example and being a positive role model through presence and demeanor.
- Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and Core Values.
- Recruit, hire, develop, and retain high performance teams through training/education, coaching, expectation setting and accountability.
- Ensure effective execution of operational standards, including compliance with established company policies, procedures, OSHA, and government regulations.
- Identify opportunities within the region and creates improvement action plans to address gaps through people, performance, and process improvements.
- Ensure consistent communication of all challenges and needs to Senior Market Director.
Qualifications
As an ideal Market Director candidate, you bring to Proud Moments ABA:
- Bachelor's degree from an accredited college or university in related field; Masters preferred.
- Minimum of three (3) years’ experience in multi-unit healthcare services, retail healthcare or service industries, or other fast-paced, highly interactive customer service environment.
- Administration and Management - identifies business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
- Problem solving- identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
- Interpersonal Skills - maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
- Oral communication- speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
- Written Communication - edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
- Planning/organizing - prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
- Quality control - the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
- Adaptability - adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
- Dependability - is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
- Safety and security- actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
- Considerable knowledge of principles and practices of personnel administration.
- Proficient in MS Office suite.
- Must be able to travel 50%+ of the time within assigned geographic area.
Benefits
As a Center Administrative Director, you’ll enjoy professional respect, recognition, and rewards:
- Competitive pay commensurate with your education, experience, and location
- Meaningful work-life balance with flexible working schedules
- Generous paid time off
- Advancement opportunities as Proud Moments ABA expands
- Comprehensive benefits package, including:
- Medical, dental and vision coverage
- 401K retirement savings program
- Employee Assistance Programs
You deserve to work with the best – Proud Moments ABA.
If you’re ready to accelerate your professional career with a fast-growing, highly respected behavioral health organization, Proud Moments ABA encourages you to submit your qualifications for this position today. Candidates who meet our requirements will be contacted via email.
Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary Range: $95K - $110K Annually + Bonus Potential
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