Manufacturing Quality Manager (Operations Leadership Program) - Samtec, Inc
New Albany, IN
About the Job
Founded in 1976, Samtec is a privately held, $950 million global manufacturer of a broad line of electronic interconnect solutions, including High-Speed Board-to-Board, High-Speed Cables, Mid-Board and Panel Optics, Precision RF, Flexible Stacking, and Micro/Rugged components and cables. Samtec Technology Centers are dedicated to developing and advancing technologies, strategies and products to optimize both the performance and cost of a system from the bare die to an interface 100 meters away, and all interconnect points in between. With 40+ international locations and products sold in more than 125 different countries, Samtec’s global presence enables its unmatched customer service.
Summary/Objective: We are seeking a highly motivated individual to join our Quality Management team as part of a comprehensive development program. This position offers a unique opportunity to gain extensive, hands-on experience across multiple departments over a 3-5 year period, with a focus on developing the leadership skills and technical expertise needed to excel in quality management roles.
The Quality Manager in this program will complete a series of rotational assignments, working closely with departments such as Quality Assurance, Operations, Product Development, and Supply Chain.
At the end of the program, the successful candidate will have developed a deep, cross-functional understanding of quality assurance systems, risk management, regulatory requirements, and operational excellence. They will be well-prepared to take on leadership responsibilities in a quality management role within the organization.
Essential Functions/ Responsibilities:
- Implement robust quality systems in a complex manufacturing environment.
- Proactively engage in the product/process development and preproduction stages to ensure products and processes are released with integrated quality feedback along with robust quality controls.
- Drive continuous improvement within operations through six sigma and lean manufacturing techniques.
- Apply problem solving methodology to identify root cause(s) of quality issues and implement product quality improvements through preventive and/or corrective actions.
- Customer Facing: Participate in customer audits, interface with customers for quality-related tasks, and collect/summarize customer quality data to drive improvement.
- Supplier Quality: Partner with Supplier Quality Engineering (SQE) to interface with suppliers for Quality related tasks, audits and incidents to minimize quality risk from incoming materials.
- Ensure Quality engineering support for R&D, marketing, and operations for the development, modification, and qualification of new products and existing released products.
- Ensure proper documentation of processes exists and is being followed.
- Partner with Engineering and Operations to form a cohesive team, quick to solve issues. Drive Process Failure Mode and Effects Analysis (PFMEA) efforts and oversee implementation of controls and metrics.
- Work to sustain and improve quality management systems of ISO-9001, IATF 16949, and others.
- Achieve high level of competence using Samtec corporate systems, data, and tools necessary to analyze and evaluated quality related issues.
- Must be capable of simultaneously managing several strategic and tactical efforts as needed to support both internal and external quality.
“The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities”
Required Experience:
- 3+ years experience as a Quality Engineer, Supplier Quality Engineer, Process Engineer, or related role.
- Knowledge of quality tools, such as Root Cause Analysis, 8D, GR&R, FMEA, SPC, and Six Sigma Techniques.
- Excellent communications skills (written and verbal)
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Sharepoint, OneDrive, OneNote, etc)
- Knowledge of ISO 9001 QMS Standard
Preferred Experience:
- 2+ years managing or leading a team
- Operations/Manufacturing supervision/management preferred.
- Quality certification is desirable (CQM, CQE, or related)
- Experience with planning and conducting process audits
- Knowledge of QMS Standards AS9100, ISO 13485, or IATF 16949
Preferred Education:
- Bachelor’s Degree in Engineering or related technical field.
- Six Sigma Certification is preferred (Green Belt, Black Belt).
Source : Samtec, Inc