Manager - Wholesaler Channel Accounts at Novo Nordisk

Plainsboro, NJ

About the Job

About the Department

The Finance, Insights & Enterprise Solutions department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance, Insights & Enterprise Solutions works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

The Position

Responsible for managing the relationship with national wholesalers providing key account management services. Acts as a liaison for wholesalers (national and regional) and Novo Nordisk as account specific operational items arise. Conduct routine review of inventory levels, on-time & in-full (OTIF) performance and financial transaction assessment in accordance with the DSA (Distribution Service Agreements or similar agreements).

Relationships

Reports to the Director, Supply Chain Wholesaler Strategy. This role is in contact with all wholesalers in the US and Puerto Rico. Works closely with pricing, market access, brand teams, sales, legal, finance, demand planning, and order management.

Essential Functions

Manage relationships with national and regional wholesalers in the US and Puerto Rico, while ensuring effective operations and identifying opportunities for efficiencies

Provide inventory oversight, track ordering patterns, and serve as an escalation point for wholesalers and trading partners

Inform inventory allocation to optimize appropriate stock levels across wholesale channel

Conduct financial assessments to inform wholesaler service fees, performance based KPI review, returns & chargebacks, etc. and execute transactions

Engage with wholesalers to plan for new product launches, extended dating, and off invoice discount

Partner with sales reporting to analyze sales fluctuations, inventory levels, and outbound activity and identify root cause

Analyze market data and generate operational insights, present to market access and sales teams

Lead research into and propose actions to resolve reported product availability issues

Present periodic updates on wholesaler performance to senior management

Physical Requirements

10% overnight travel required.

This is a hybrid role, requiring 3 days per week onsite in Plainsboro, NJ.

Qualifications

A Bachelor's degree is required

A minimum 5 years’ relevant experience. Advanced degree may be substituted for 2 years' experience

Pharmaceutical and/or wholesaler channel experience is preferred

Proven track record of collaboration across multiple disciplines within organization to deliver results

Excellent written and verbal communication and interpersonal skills required

Strong analytical skills

Proven experience of extensive contact with internal and external customers for Business Partnering is required

MS Office skills required with an advanced understanding of Excel and PowerPoint

Experience with data analytics tools preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.