Manager, OSP Engineering - Ziply Fiber
Marysville, WA 98270
About the Job
Position Title: Manager, OSP Engineering
$75,000 to $125,000 annually DOE
Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid
sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are
delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by
mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT,
so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide
customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put
ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and
we support our employees to implement solutions that elevate the experiences of our customers and
coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers –
and each other – better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a
corporation.
Job Summary
The Manager, OSP Engineering will be responsible for managing OSP Engineering activities performed
by both Ziply employees and engineering vendors, ensuring that work performed meets or exceed quality
standards and projects are completed per design, on-time and within the allocated budget. This position
requires strong teamwork within the Construction Department, as well as cross-collaboration with other
departments across the organization.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee
and not intended to reflect all duties performed.
- Accountable for the staffing, schedules and compliance associated with OSP engineering and
construction activities, along with the safety and quality of work performed. - Lead an OSP Engineering team and provide leadership and mentorship through coaching,
feedback, development goals and performance management. - Oversee production of all engineering work orders within an assigned geographic area. Ensure
engineering work orders are designed in compliance with all company standards, NESC, and
municipal requirements, as well as public ROW or utility easements. Confirm project cost
estimates are accurate. Release work orders to Construction in time to meet commitment dates. - Manage Engineering process and documentation through project completion.
- Identify permitting authorities based on proposed routes including municipalities, government
entities, utility owners and any other agencies who have authority over the right-of-way in which
we are proposing to construct. Oversee the completion of necessary permit applications. - Verify contractor’s invoices for accuracy and process to AP in a timely manner.
- Develop, coordinate, and execute project schedules with contractors, property management,
customers, vendors, internal stakeholders, municipalities, and government agencies. - Coordinate and participate in various internal meetings to ensure communication and alignment
of initiatives, information sharing and implementation of best practices. - Coordinate with State, local municipalities, and utilities.
- Performs other duties as required to support the business and evolving organization.
Qualifications:
- 8+ years of OSP experience, including quoting, permitting and other pre-construction activities.
- Developed leadership skills, with the ability to mentor and lead others.
- Experience using fiber optic network documentation tools.
- Experience managing capital budgets preferred.
- Advanced understanding of the permitting process for railroad, DOT, cities, counties, and pole
owners. - Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
- Must complete a pre-employment drug screening.
Knowledge, Skills, and Abilities:
- Must have computer competency including proficiency with Microsoft Suite and understanding of
database programs. - Ability to type minimum of 40 WPM 40.
- Ability to deliver outstanding customer service to all internal consistently and external customers.
- Ability to work independently and apply sound judgment and reasoning skills to a variety of
situations. - Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
- Ability to adjust to rapidly changing priorities.
- Strong verbal and written communication, attention to detail, and organizational skills.
- Strong interpersonal skills with an ability to work effectively with a diverse range of individuals,
teams, managers, supervisors, and external customers, as well as cohesively across
departments. - Ability to work independently and apply sound judgment and reasoning skills to a variety of
situations. - Ability to maintain a professional manner and appearance.
- Ability to travel occasionally overnight.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available
for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining the physical condition necessary for bending,
stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or
move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision,
color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a
computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office
setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees
may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply
Fiber. In holding outside employment or self-employment, employees should ensure that participation
does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of
race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the
presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may
require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
Qualifications: • 6+ months of sales and/or customer service experience – OR – current or prior military service • High school diploma or equivalent. • Must be 18 years of age or older. • Must be enthusiastic, persuasive, persistent, and have the ability to handle rejection in the selling process well • Must have a cell phone or tablet • Must be committed to providing exceptional customer service in a calm, professional manner • Must be able to pass local community background checks and permitting processes Knowledge, Skills and Abilities: • Ability to prioritize and organize work effectively and be a self-starter • Ability to maintain confidentiality of company and customer information • Ability to deal with public in a professional manner • Ability to work independently and apply sound judgment and reasoning skills to a variety of situations • Strong verbal and written communication skills • Excellent customer service skills
Source : Ziply Fiber