Maintenance Technician - Trellis Company

You are one who is responsible for maintaining and repairing various types of equipment, machinery, and facilities. You enjoy performing preventative maintenance, diagnosing and repairing mechanical issues, and ensuring that all maintenance activities are completed in a timely and safe manner. You are one who plays a critical role in minimizing downtime and ensuring that the facility operates efficiently.

Who we are:

Trellis Company is a nonprofit 501(c)3 corporation with the dual mission of helping student borrowers repay their education loans and promoting access in higher education. Our strong philanthropic heritage of giving through grants to colleges, universities, and research groups remains focused on improving student outcomes, especially to underserved students, families, and institutions.

As we move into the future, we're drawing on our history, branching into new sectors beyond student loans, and delivering the same level of exceptional care and service that our customers have come to depend on. We remain invested in the success of students and higher education institutions. This combination of stability and vision creates a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!

Location:

The position is remote.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The position incumbent is expected to perform the following essential duties and responsibilities of the position with reasonable accommodation.

• Perform preventative maintenance on equipment and machinery.
• Diagnose and repair mechanical issues with equipment and machinery.
• Complete facilities related and building engineering type work related Work Order requests for all Trellis team members\contractors.
• Perform, initiate, schedule, maintain, and supply what is requested to accomplish various building related repairs, room arrangement, training and equipment needs, etc.
• Perform routine maintenance on facilities, including electrical, plumbing, and HVAC systems.
• Perform repairs and modifications to facilities as needed.
• Ensure that all maintenance is completed in a safe and timely manner.
• Monitor inventory levels of maintenance supplies and equipment.
• Assist with the installation and commissioning of new equipment and machinery.
• Diagnose and troubleshoot problems in any system or equipment and repair or replace them as needed.
• Maintain comprehensive documentation, including logs, reports, and maintenance schedules.
• Conduct general upkeep procedures, including landscaping, removal of trash and debris, painting, and carpentry.
• Work with vendors for maintenance and repairs.
• Maintain a clean and organized work environment at all times.
• Provide periodic on-call support.
• Participates in training and other learning opportunities to ensure compliance and expand knowledge of company, position, and process

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs all other duties and responsibilities as assigned.
• Must be available to work flexible hours.
• Supports other functions and responsibilities of the department.
• Interacts with all levels of management as necessary.
• Contributes to the development of strategic initiatives.
• Assist with special projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Must possess some basic building maintenance (painting, patching, electrical, plumbing, HVAC, fire and life safety systems)/operational skills.
• Ability to change out light ballasts
• Must be willing to independently troubleshoot building related problems.
• Ability to diagnose and repair mechanical issues.
• Experience with electrical, plumbing and HVAC systems.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Strong attention to detail.
• Ability to read and interpret blueprints, manuals, and schematics.
• Knowledge of safety protocols and regulatory compliance standards.
• Must be able to stand, walk, and climb ladders for extended periods.
• Able to lift 50 lbs. and stand or walk for extended periods 4 hours or more.

QUALIFICATIONS

Education

Required:

• High school diploma or equivalent

• SMT certification preferred.
• Technical certification in maintenance, mechanical, or electrical fields preferred.

Required:

• Two (2) years' experience in maintenance and repair of equipment and machinery.

PHYSICAL AND MENTAL DEMANDS

• Comfortable working in various environments, including heights, confined spaces, and outdoor conditions.
• Occasionally must move about inside the office.
• Repetitive motion. Regularly operates a computer, phone, and general office equipment.
• Regularly required to handle, feel, grasp objects and reach across a work area.
• Regularly communicates with other employees and on the phone, virtually, or in person with clients. Regularly converses with internal and external contacts.
• Visual acuity. Regularly must have close visual acuity to view and enter information into computer and software systems, analyze data, develop presentations and reports, and other materials.
• Mental focus. Requires worker to maintain focus and exchange detailed and accurate information through oral and written communication.

• Work will be in an office with a surrounding small cubicle environment.
• Office work environment is climate controlled with no substantial exposure to adverse environmental conditions.

ACKNOWLEDGEMENT

This position description and the essential responsibilities has been reviewed in its entirety with the Employee noted below. The position description may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.