Maintenance Helper - New Castle Hotels & Resorts

Maintenance Helper

As the Maintenance Helper you are performing or assisting with routine maintenance and repair duties for the property, including such items as painting and grounds maintenance. You will assist the Chief Engineer and his/her staff with whatever project work that needs to be done, so we can keep our hotel looking fresh and new. You also like people, so interacting with guests and coworkers is something you enjoy and when they have a need you respond, as offering all a safe and comfortable place to visit and/or work is important to you. In the role of Maintenance Helper, you will

• Be A Go To Person - perform or assist with routine property maintenance and repair, including but not limited to painting, grouting, hanging curtain rods, moving furniture, etc. and basic equipment repair, as well as various other work assigned to you. You and your team support the mission of a safe, secure and comfortable guest environment.

• Be Ready to Help - you never know when an issue will arise, so you are always prepared to respond swiftly and effectively to any emergency that might arise during your shift.

• Be a Team Player - you and your coworkers will often be asked to assist when other departments have a need - and you are happy to do so when asked.

• Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

This role requires limited practical experience although trade school or related college coursework is preferred as is previous experience in customer service and hotels. Required is the ability to work with the various tools and other equipment utilized in the department. To be successful in this role, you must have good communication skills, with an understanding of English. Physical requirements include the ability to perform heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The role also requires the ability to stand for long periods of time and walk long distances as well as the ability to bend, stretch, twist or reach with your body and arms and ability to work under variable temperatures and noise levels. You must have near vision - the ability to see details at close range and must be able to climb stairs and descend stairs in a timely fashion without fatigue as well as the ability to move quickly and agilely if a situation requiring quick assistance arises. Long work hours are sometimes required. Work will be under variable temperature conditions and noise levels and will be both outdoors and indoors (including potentially on roofs). Work will also be around chemicals, fumes and/or odor hazards as well as around dust and/or mite hazards.