Mailroom Clerk - WSP USA

This Opportunity

WSP is currently initiating a search for a  Full-Time Mailroom Clerk.  This position will be based out of Costa Mesa, CA. This role is an On-Site role and does not support Hybrid or Remote work options.

The Mailroom Clerk is the point of contact for company personnel mail/package inquiries and is responsible for processing and distributing incoming and outgoing mail, packages and other shipments and is the point of contact for company personnel mail/package inquires. The position will also be responsible operating various equipment associated to job duties. The Mailroom Clerk may be reassigned on a long term or temporary basis to other shifts or other schedules to balance the workforce or meet the needs of the company.

Your Impact

• Process and distribute income and outgoing mail, packages and other shipments.
• Aide company personnel with packing needs.
• Perform duties associated with shipping and receiving materials.
• Distribute mail/packages to appropriate company personnel.
• Point of contact for company personnel mail/package inquiries.
• Utilize handheld scanners, scanning equipment, postage meter, postage folder/inserter machine and other applicable equipment.
• Maintain appropriate levels of shipping supply stock including postage meter amount.
• Maintain activity data in appropriate logs.
• Prepare and process outbound courier shipments.
• Interact with coworkers in a professional and respectful manner.
• Ensure the cleanliness and safety concerns of all operating spaces and associated areas.
• Consistently meet established productivity, schedule adherence, and quality standards.
• Make positive suggestions on improving and streamlining workflow processes and enhancing profitability.
• Develop a strong teamwork ethic.
• Follow communication procedures, guidelines, and policies.
• Other duties as assigned.

Who You Are

Required Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to lift 50 pounds.
• Ability to climb a step stool or ladder to store and retrieve items.
• Excellent verbal communication skills.
• Excellent attendance and punctuality.
• Enjoy providing prompt and timely service to our customers.
• Possess strong interpersonal skills and have compassion and empathy for customer situations.
• Be energetic, self-motivated, and quick-thinking.
• Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast‐paced changing environment.
• Ability to read and comprehend normal instructions, correspondence, and memos.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday.
• Must be able to pass background and drug screenings.
• Ability to achieve and maintain departmental performance standards.

PHYSICAL DEMANDS

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to adhere to attendance requirements.
• Primarily sedentary physical work requiring ability to lift a maximum of 50 pounds.
• Must be able to lift, carry, walk, and stand.
• Vision for reading, recording, and interpreting information.
• Frequent speech communication, hearing and listening to maintain communication.
• Daily use of computer and keyboard, standard office equipment and telephone.
• Ability to access, input, and retrieve information from the computer.
• Frequent hand/eye coordination to operate computer keyboard and office equipment.
• Noise level in the work environment is quiet to moderate.

SUPERVISORY RESPONSIBLITIES 

• There are no supervisory responsibilities for this position.

EDUCATION AND/OR EXPERIENCE 

• High school diploma or general education degree (GED).
• Bilingual Spanish is a plus.
• Bilingual Vietnamese is a plus.

WSP Benefits: 

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. 

Compensation
Expected Salary (all locations): $16.00/hr - $17.00/hr

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

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