MRI Department Manager - Great Lakes Medical Imaging

Job Title: MRI Department Manager

Reports to: Chief Operating Officer/Clinical Director

Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $80,000-$95,000 annually.

Summary: The Department Manager is an expert in their respective departments. They are responsible for the efficient function of their designated department(s) including daily operations, department culture, and financial health. This position is required to lead by example as a coach-mentor to their team members, and assists in the implementation of patient satisfaction and practice improvement initiatives.

Leading the Great Lakes Way:

As a leader at GLMI it is expected that you embody the Great Lakes Way in your daily actions here.

• Motivation: Inherent desire to be a leader
• Team Building: Leading a cohesive team that exemplifies the Great Lakes Way
• Ambassadorship: Models the Great Lakes Way at all times
• Technical Skills: Proficiently navigates and administers GLMI policy and procedure
• Discipline: Appropriately and effectively handles the disciplinary process
• Resource: Brings value as a leader to team at all times

Duties and Responsibilities include the following:

• Work collaboratively with staff to support all needs pertaining to their jobs, leading by example at all times
• Disseminate training plans for all new employees within the department
• Administer the process for new hires including, but not limited to interviewing, candidate selection and onboarding.
• Assign work schedules for staff in their departments including maintenance and tracking of sick calls and tardiness
• Manage staff PTO including requests and documentation of NYS sick time
• Approval of staff time cards for their respective departments in sync with payroll timeline
• Oversee the ordering process for supplies and maintaining sufficient inventory
• Oversee the process for ACR approval and submission
• Implement and update department policies as needed
• Track and report equipment down times
• Monitor department productivity and make operational changes for any insufficiencies
• Able to perform the duties of their team members and does so regularly
• Adherence and assimilation of GLMI handbook into leadership style
• Lead and develop team improvement strategies with the support of supervisors and staff
• Work efficiently and collaboratively with other GLMI team members and their respective departments
• Participate and prepare for department or facility inspections and accreditations
• Manage patient complaints and make operational changes as required
• Oversee the completion of incident reports and any reporting needed for insurance carriers
• Schedule and lead regular department meetings
• Hold regular one on one sessions with individuals with their respective teams
• Regular attendance in meetings and vendor meetings as needed
• Work cohesively with GLMI physicians and Administration to achieve organization/department goals
• Perform annual performance evaluations for their respective team members
• Administer disciplinary process steps and documentation as needed in conjunction with Human Resources
• Provide an adaptable environment to allow for optimal patient care at all times
• Assistance in implementation of new software or hardware as needed
• Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations
• Other duties as needed

Necessary Skills:

• Strong computer skills including use of information systems and Google based programs
• Problem solving skills
• Strong oral communication skills including both phone and in person
• Strong customer service skills and diplomacy
• Knowledge of Leadership principles and skills
• Experience in radiology or medical terminology preferred

Qualifications:

• Associates degree or higher preferred
• Certification/license in respective department, as applicable
• The responsibilities above are representative of necessary qualifications to perform this position
• 2 years of previous leadership experience preferred

Physical and Mental Requirements:

• May be asked to lift up to ­­­25 pounds
• Standing, walking, sitting, keyboard use for long periods of time
• Ability to listen and communicate with patients face to face or over the phone
• Will be required to read, write, work in a fast-paced office setting
• Ability to make decisions and think quickly
• Must have mental and physical capabilities to perform all tasks listed above