MECM/SCOM Administrator-Associate - DirectViz Solutions, LLC

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.

At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today!

We are seeking a highly skilled MECM/SCOM Administrator to work onsite in Sierra Vista, AZ. This position requires a Secret clearance or the ability to obtain a clearance.

Job Summary:

Associate MECM/SCOM Administrator

Key Responsibilities:

DVS is looking for a motivated candidate capable and willing to learn and perform the following duties:

• Provision, test, and monitor policy changes for Information Systems
• Correct system and application problems identified in event logs
• Review and monitor event logs and user access logs provide routine system updates
• Identify basic network and system fault corrections
• Provide account management services to create, modify, and delete administrator and user accounts
• Respond to automatically generated trouble tickets for changes in status and assign them to the appropriate analyst
• Patch systems
• Troubleshoot application errors, operating system(s), server hardware, network communications and storage allocation issues within the MECM/SCOM environment.
• Utilize diagnostic tools to trace and resolve technical problems.
• Utilize Remedy ITSM to track and resolve problems impacting continued system operations and make recommendations for any corrective actions required.
• Plan, coordinate, and document the use of revised/updated procedures, processes, and methods for the operations and maintenance of the MECM/SCOM infrastructure.
• Provide "on-call" support after business hours and during weekends when required

Qualifications:

• HS +2 years or AA/AS + 4 or BA/BS IT experience/education
• IAT II certification required (GSEC, Security+, SCNP, SSCP)
• Microsoft certification w/in 180 days (AZ900)
• Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
• Demonstrate initiative and be results oriented with flexibility and tenacity
• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
• Ability to work in a dynamic cross-organizational team environment
• Strong dedication to provide quality customer service
• Effective problem-solving skills and inherent decision-making ability
• Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
• Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager
• Willing to work overtime, holidays, and weekends as necessary

Clearance:

• Must be US Citizen eligible for DOD interim Secret clearance

Physical and Mental Qualifications:

• Be able to maintain awareness during scheduled working hours.
• Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
• Able to lift up to 15 pounds.
• Excellent verbal and written communication; good command of the English language
• Execute tasks independently and work as a team.
• Learns and memories routine tasks.
• Strong organizational, grammar, business correspondence, and self-management skills
• Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities.
• DVS retains the right to change or assign other duties to this position.

DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.