Lounge Busser/Runner - Caspians - Caspians Vegas LLC

Job Summary

The Lounge Busser-Runner will deliver a quality experience while maintaining a great energy and vibe. The role

involves supporting team members by clearing tables, supporting in guest service, and ensuring side stations are

clean.

The Lounge Busser-Runner will also sweep debris from the floor, keeping it dry and spill-free. Soiled cups should be

collected and taken to the back of house for washing. Additionally, all trash, such as bottles and napkins, should

be promptly disposed of. Inventory should be retrieved and restocked as required, ensuring proper setup and

maintenance of restaurant/nightclub service.

Duties-Responsibilities

▪ Greeting guests in a positive, friendly manner and making them feel welcome

▪ Guide guests through all phases of their experience

▪ Check ordered food items, ensure accuracy and deliver items to guests according to steps of service

▪ Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a manager’s attention

▪ Ensure proper rotation of all sauces, condiments, and toppings

▪ Clean all equipment, tools, and supplies and maintain equipment in good working order

▪ Keep bar tops & table tops, floors, service areas, and POS station/s clean/free of dirty glasses, dirty

ashtrays, trash, and any unnecessary items throughout shift

▪ Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product

▪ Stock and wipe plates in assigned areas

▪ Work as a liaison between kitchen and serving staff, conveying guest issues

▪ Stacking and stocking of side stations with folded napkins, extra share plates, chopsticks, chopstick rest,

glassware and silverware.

▪ Setting up and breaking down of side stations before and after service.

▪ Pre-bussing and bussing of tables during service period; assisting servers with service steps where

necessary

▪ Clean all spills, and broken glassware/dishes immediately, use floor signs when necessary.

▪ Loading / unloading linens when necessary.

▪ Clean all spills and waste immediately

▪ Anticipate the guests’ needs and respond appropriately with a sense of urgency

▪ Maintain a level of professionalism, that will make guests want to return

▪ Bid farewell to guests, using guest’s name when known, and encourage them to return

▪ Perform all opening and closing duties, based upon shift assignment

▪ Communicate effectively with management and service team members in order to fulfill and address

any issues or needs requested by guests and or other team members

▪ Work as a team, assisting all guests’ and team members’ needs and inquiries

▪ Follow all procedures and policies set forth by the company, division, department and all health and

safety regulations set by County health department

▪ Perform side work as assigned

Work Experience & Knowledge-Education Background

▪ 6 months to 1 year experience in a similar work environment

License-Certificates :

▪ SNHD Food Handlers Card

▪ Alcohol Awareness Cert

▪ Current, legal and unrestricted ability to work in The United States

Talents-Abilities-Skills:

▪ Excellent interpersonal skills, can build rapport well; can relate well to all kinds of people; build

relationships; use diplomacy and tact

▪ Ability to quickly become knowledgeable in current policies and practices

▪ Excellent organizational skills and attention to detail

▪ Ability to clearly communicate in English with guests, management/co-workers.

▪ Positive attitude, self-motivated, energetic and is a willing learner

▪ Ability to handle a fast-paced, busy, and somewhat stressful environment

▪ Professionally groomed in a manner consistent with department grooming standards

▪ Must be 21 years of age to handle beverages in the State of Nevada

Physical Requirements-Activities-Environmental Conditions :

The work environment and physical demands described here reflect what team members experience while

performing essential job functions. Reasonable accommodations can be provided to enable individuals with

disabilities to carry out these essential tasks.

▪ Sedentary work that primarily involves sitting/standing ☐ Never ☐ Occasionally ☒ Constantly

▪ Light work that includes moving objects up to 30 pounds ☐ Never ☒ Occasionally ☐ Constantly

▪ Medium work that includes moving objects up to 50 pounds ☐ Never ☒ Occasionally ☐ Constantly

▪ Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like ☒ Never ☐ Occasionally ☐ Constantly

▪ Moving in various environments including tight and confined spaces ☐ Never ☒ Occasionally ☐ Constantly

▪ Bending, stooping, kneeling, crouching ☐ Never ☐ Occasionally ☒ Constantly

▪ Remaining in a stationary position, often standing or sitting for prolonged periods ☐ Never ☐ Occasionally ☒ Constantly

▪ Moving about to accomplish tasks or moving from one work area to another ☐ Never ☐ Occasionally ☒ Constantly

▪ Adjusting or moving objects up to 30 pounds in all directions ☐ Never ☐ Occasionally ☒ Constantly

▪ Communicating with others to exchange information ☐ Never ☐ Occasionally ☒ Constantly

▪ Repeating motions that may include the wrists, hands and/or fingers ☐ Never ☐ Occasionally ☒ Constantly

▪ Operating machinery and/or power tools ☒ Never ☐ Occasionally ☐ Constantly

▪ Operating motor vehicles or heavy equipment ☒ Never ☐ Occasionally ☐ Constantly

▪ Assessing the accuracy, neatness and thoroughness of the work assigned ☐ Never ☐ Occasionally ☒ Constantly

▪ Working in low temperatures ☐ Never ☒ Occasionally ☐ Constantly

▪ Working in high temperatures ☐ Never ☒ Occasionally ☐ Constantly

▪ Outdoor elements such as precipitation and wind ☒ Never ☐ Occasionally ☐ Constantly

▪ Working in noisy environments ☐ Never ☒ Occasionally ☐ Constantly

▪ Working in hazardous conditions ☒ Never ☐ Occasionally ☐ Constantly

▪ Working in poor ventilated areas ☒ Never ☐ Occasionally ☐ Constantly

▪ Working in small and/or enclosed spaces ☐ Never ☒ Occasionally ☐ Constantly

This job description serves as a summary of the duties expected of you in your role. It is not an exhaustive list but

rather a general guide to your expected responsibilities. As a Team Member, you should understand that job

descriptions are subject to change and may be updated at any time. Attendance at all scheduled training

sessions and meetings are at times mandatory.

Having reviewed the qualifications and requirements for the position, I am confident that I can fulfill these duties

to the best of my ability.