Logistics Import - Export Area Specialist at Novo Nordisk

Watertown, MA

About the Job

About the Department

Our East Coast Global Development Hub brings together the best minds in life science innovation with facilities in Lexington, MA and Plainsboro, NJ. We support programs from early research through late-stage clinical development. We are building for the future, creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple innovative modalities and therapeutic areas. Our East Coast Global Development Hub merges biotech speed and agility with large pharmaceutical company quality, resources, and stability, uniting the best of both worlds to develop new medicines for patients. We recognize that improving human health starts here and that patients rely on us. We’re changing lives for a living. Are you ready to make a difference?

The Position

Serve as key member of logistics, with a focus in importing, exporting & shipping. Drive stakeholder management through process improvements, data analytics and assuring timely customs clearances. This strategic role combines aspects of Global Logistics, communications with freight forwarders, customers, & planners.

Relationships

Manager, Warehouse & Logistics.

Essential Functions

Support CMC development sites with logistics leadership, technical information to enable execution
Coordinate & execute shipments of NN investigational goods & bulk to/from external Contract Development and Manufacturing Organization” as well as to/from internal sites
Ensure adherence to pharmaceutical industry requirements, in line with GMP compliance, and US customs
Support international shipments, including import and export compliance activities
Identify distribution related risk and develop mitigation plans
Properly classify all entries into US from Broker for filling information for CMC Development and Scaling
Maintain permits, execute permit renewals, and renew power of attorney with brokers
Analyze & forecast future transportation needs based on future volumes, country transfers & new product for clinical trials
Stakeholder Management:
As the position involves contact with numerous internal & external stakeholders, clear, precise, & polite communication is essential
Regular meetings are held with key stakeholders to ensure a good relation
Continuously communicate with stakeholders to ensure optimal handling & prioritization of shipments
Ask stakeholders for feedback to develop our processes

Process Improvements:
Challenge & optimize existing shipping processes through a data-based approach
Drive projects to (re)define processes
Implements process improvements (including new processes that are driven locally & on a corporate level)

Data analytics:

Independently analyze & interpret data/information provided by stakeholders & make independent decisions

Build data tools to support the ambition of automated flows

Analyze existing data to ensure a constant improvement of the processes

Operate with data visualization tools (for e.g., Tableau)

Create & maintain overviews & KPI’s to support management

Responsible for investigation & solution of quality problems in warehouse such as: unscheduled events, deviations, temperature deviations, etc.

Resolves/ elevates issues on systems such as B4S, SAP, Pas-X among others

Observes & enforces all safety & environmental requirements

Ensure compliance with training programs (ISOtrain) & confirm process

Actively communicates corrective actions from investigations & confirms with all team members

Perform periodic assessment of compliance (audit readiness)

Development & documentation of standard processes

Other accountabilities, as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 5% of the time. (% can change on a case-by-case basis based on the role).

Qualifications

Bachelor's Degree, Freight Forwarder Education Program or an equivalent combination of education & industry experience required

Minimum of five (5) years of manufacturing or logistics experience, preferably in a pharmaceutical environment required

Experience using Lean/Six Sigma methodologies & achieving sustainable process improvements preferred

Knowledge of US, EU regulations & guidelines, & application of GMP’s preferred

Demonstrates knowledge of adult learning methodologies & can use multiple methods to train & coach others a plus

Ability to communicate technical information clearly in writing & presentations preferred

Computer expertise in the following applications: MS Word, Outlook, Excel, PowerPoint, SAP & novoGlow preferred

Demonstrated experience in practical problem solving & process improvement methods a plus

Experience planning, organizing, managing execution, checking results, & revising work plans preferred

Strong communication skills across multiple organizational levels preferred

Fluent English language (need)

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.